Disc Drive malfunctioning

Discus and support Disc Drive malfunctioning in XBoX on Consoles to solve the problem; Problem: I come home today, put in cod: ghosts and it freezes on the big painted face. Ah ha I say, must be the game. FIFA 14. Freezes on the stadium... Discussion in 'XBoX on Consoles' started by Crunchie9, Aug 15, 2014.

  1. Crunchie9
    Crunchie9 Guest

    Disc Drive malfunctioning


    Problem: I come home today, put in cod: ghosts and it freezes on the big painted face. Ah ha I say, must be the game. FIFA 14. Freezes on the stadium screen. Hmmmm In goes BBC earth, and I get a dial up connection speed with robotic voices and pixels that
    are about 3/8 in size. It's clear that my dis drive is not getting enough information, and it's just not playing anything. Besides Netflix. Because netflix...... Isn't a disc. Now, What do I do? Two games won't even register, 1 DVD blue ray looks like it's
    skipping, and talking in alien code. What's wrong with my system? What solutions do you have for me? I read somewhere you would send me another one right away and I don't even have to wait for my brand new paper weight to be recieved before I get the new one.
    Also- my headset sounds like there is a screw loose, and my co gamers are complaining about a buzzing noise from my head set. Thanks so much. I would like to be playing puck when it hits next month. Oh and the consol was purchased two months ago.

    :)
     
    Crunchie9, Aug 15, 2014
    #1
  2. BygSii
    BygSii Guest
    Disc drives malfunctioning in Xbox One units

    My disc drive hasn't malfunctioned. but my dashboard has
     
    BygSii, Aug 15, 2014
    #2
  3. when the disc goes in, it makes like an overheating sound and it doesnt read

    What's an "overheating sound"? Is the disc drive making grinding noises or something?

    If that's the case, your disc drive may be malfunctioning. You can set up a repair here:
    Sign in to your Microsoft account
     
    Internet Expert, Aug 15, 2014
    #3
  4. catigerman72
    catigerman72 Guest

    Disc Drive malfunctioning

    Hello, first thing you should try is a hard reset. Hold your power button for 8-10 secs until the system shuts off. Then unplug the power for 30 seconds for good measure. Plug back up, and give it a try. This is one of the most common fixes for several
    issues, and if that does not work follow the steps from this page. Troubleshoot Xbox One Disc Errors
     
    catigerman72, Aug 15, 2014
    #4
  5. catigerman72 Win User

    Disc Drive malfunctioning

    Hello, first thing you should try is a hard reset. Hold your power button for 8-10 secs until the system shuts off. Then unplug the power for 30 seconds for good measure. Plug back up, and give it a try. This is one of the most common fixes for several
    issues, and if that does not work follow the steps from this page. http://support.xbox.com/en-US/xbox-one/system/disc-error
  6. InnocuousRuby67 Win User

    Disk starting to crack. What can I do?

    The disc that goes into an Xbox 360 is as prone to damage as that of a conventional DVD. Cracks can be caused in the disc from mishandling, an accident or the drive in the Xbox 360 malfunctioning.
  7. Internet Expert Win User

    when the disc goes in, it makes like an overheating sound and it doesnt read

    What's an "overheating sound"? Is the disc drive making grinding noises or something?

    If that's the case, your disc drive may be malfunctioning. You can set up a repair here:
    https://account.microsoft.com/devices
  8. Mad Cow Dizease Win User

    disc tray error..

    Sounds like your disc drive is malfunctioning. I suggest contacting Xbox Support, you may have to set up a repair.
  9. TheJackah Win User

    Disc Scratches

    Hey JamisonJimmy,

    Just to rule out any possible malfunction of the CD/DVD Drive - are these scratches present BEFORE putting the disc inside the console?
Thema:

Disc Drive malfunctioning

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