Disc not being read. Help needed

Discus and support Disc not being read. Help needed in XBoX Games and Apps to solve the problem; I am trying to play Batman Arkham Origins disc on my xbox one x and it wont read it. I have tried other 360 discs and regular discs with no problem. I... Discussion in 'XBoX Games and Apps' started by JasonLosey, Aug 1, 2020.

  1. JasonLosey
    JasonLosey Guest

    Disc not being read. Help needed


    I am trying to play Batman Arkham Origins disc on my xbox one x and it wont read it. I have tried other 360 discs and regular discs with no problem. I have cleared the cache and held the power button down til light went off and waited a couple minutes
    before turning it on. I loaded it on my daughters xbox one with no problem(it is an og xbox) but my one x wont read that disc and only that disc. There are no scratches or anything wrong with the disc. Does anyone have any ideas? I also played it on this one
    x a couple months ago, so I know it can work. Please help. Thank you.

    :)
     
    JasonLosey, Aug 1, 2020
    #1
  2. NoSalvation650 Win User

    Disc not being read

    Thank you all for the responses.

    To the first post, I am not sure what you're talking about, since the only discs i am using is xbox one discs. I don't own a 360 or any games anymore, so titanfall and resident evil 4 are the xbox one versions. Its not reading any xbox one games, sunset
    overdrive, assassins creed syndicate, DOOM, rare replay, etc. I tried them all, and they arent being read.

    I did get an external hard drive, buts thats not the issue since i tried unplugging it and using internal to load up halo 5 but it still didn't work that way either.

    I will try clearing persistent storage though and holding the disc, but yeah i'm not really sure what to do.
  3. MessiahBrowny Win User

    Discs not being read

    Seems there an issue with the latest update are your part of the beta program?

    If not try this
    support.xbox.com/.../disc-error


    if still no luck i would ring Xbox support
  4. M3tal Daz3 Win User

    Disc not being read

    The problem is that you are trying to play several games that are 360 disc based on your xbox one and that are not part of the backward compatibility list. For example RE 4 has a new version for xbox one and you can't use the xbox 360 disc to play it (it
    will not read the disc at all)

    As for the rest of your disc based games (that are part of the bc list) check if they are scratched or damaged in the surface. There is no reason for a new console's disc driver to have problems in reading discs other than those caused by the damaged or
    unknown disc games
  5. InvasiveHASAN Win User

    Disc not being read

    Are you using an external HDD? If you are, than it could be the HDD failing and it would do the same thing which is not load.

    The other thing would be is to clear persistent storage on the blu ray to see if that works. It is in the blu ray settings.
  6. ellerem Win User

    Disc not being read

    If the discs are for XBOX One just try holding the disc a little when you put it in. Let the console tug it then let go. This makes sure the disc sits fully back in the drive. Some drives seemed to not put the disc in the right place.

    Good luck & happy gaming.
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Disc not being read. Help needed

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