Disconnect control: report

Discus and support Disconnect control: report in XBoX on Consoles to solve the problem; This is my report of the problem and conflict I've been monitoring regarding the Xbox one console's wireless network that causes the controller to... Discussion in 'XBoX on Consoles' started by José Caique, May 9, 2022.

  1. José Caique
    José Caique Guest

    Disconnect control: report


    This is my report of the problem and conflict I've been monitoring regarding the Xbox one console's wireless network that causes the controller to disconnect unexpectedly, follows: We can see a frequent disconnection from the control if we leave in the automatic channel selection with the router and that we see that the console is also on automatic. If a specific channel is fixed with the router, there is still a minor disconnect. Therefore, it is necessary that the console does not change the channel without checking whether it has a nearby router using that same or that it was possible to pin the channel in the console settings.

    :)
     
    José Caique, May 9, 2022
    #1
  2. JosefLBohorquez Win User

    Disconnect control: report

    Hi and thanks for reaching Xbox gamer's community. My name is Josef.

    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

    I'll be happy to assist you out today.

    Hope you're doing great today José, is this a feedback bud?
  3. BR4DOKYBrazil Win User

    Controller not working properly...help

    If your problem started to occur after the September update, welcome to the team! My control is disconnecting all the time! Has several reports of problems in control after this update!
  4. {Parity} Win User

    Xbox One controller randomly disconnecting :(

    Sorry you are having issues with your controller disconnecting. Others have reported a similar issue. Do you have a second controller that you could test with to help determine if it is the controller or the console.

    Just be sure to check for interference from other devices/items as many times that will cause disconnection problems.

    Let us know. Good Luck!!
  5. Bestlano Win User

    After disconnect or turn off Xbox One Controller in Windows 10 mouse click not work and beeping while I moving

    Hi Jhuggs, Thanks for reporting this issue. There is an on-going investigation regarding this issue. At this time the only work around is to not disconnect the controller after launching the app being impacted by this issue or do not connect the controller
    before launching the apps or games experiencing this issue.

    Thank for the feedback,

    Best
  6. XBF - Evie Win User

    Xbox series x controller disconnecting (latest firmware)

    Hello everyone,

    We are aware of this issue and are continuing to work on a solution. Please continue to be patient.

    If you experience any controller disconnects, promptly report the issue using the Report a Problem app on your console as soon as the controller reconnects. Additionally, please consider using a wired connection for more stability. We also highly encourage users to view our controller troubleshooting guide for more troubleshooting suggestions.

    If you do not know how to use the Report a Problem app on console, please visit our support article on how to use the Report a Problem app.

    Sincerely,



    Xbox Customer Success Manager

    Microsoft Community
Thema:

Disconnect control: report

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