错把dlc 当成游戏本体购买 我该怎么退款?[Translation-I mistakenly bought the dlc as the game itself. How can...

Discus and support 错把dlc 当成游戏本体购买 我该怎么退款?[Translation-I mistakenly bought the dlc as the game itself. How can... in XBoX on Windows to solve the problem; 错把dlc 当成游戏本体购买 我该怎么退款? [Translation-I mistakenly bought the dlc as the game itself. How can I refund it?] e2adbba8-38c8-4c99-bff3-c575c0258e6d Discussion in 'XBoX on Windows' started by yu huizhao, Sep 16, 2020.

  1. yu huizhao
    yu huizhao Guest

    错把dlc 当成游戏本体购买 我该怎么退款?[Translation-I mistakenly bought the dlc as the game itself. How can...


    错把dlc 当成游戏本体购买 我该怎么退款?

    [Translation-I mistakenly bought the dlc as the game itself. How can I refund it?]

    :)
     
    yu huizhao, Sep 16, 2020
    #1
  2. 昊233 Win User

    我购买了地平线极限竞速4后想退款,但我之前已使用xbox game pass游玩

    我不知道为什么我以香港的地址购买了这款游戏,使我多付了一些价 ,我想退款,然后已国内的地址重新购买

    [Edit - translation] - I don't know why I bought this game at the address of Hong Kong, which made me pay more for the price, I want a refund, and then I have re-purchased the domestic address.
  3. XBF Brad A Win User

    错把dlc 当成游戏本体购买 我该怎么退款?[Translation-I mistakenly bought the dlc as the game itself. How can I refund it?]

    Hi Yu,



    I'm sorry to hear about the issue with the purchases. Here is some additional information regarding the refund process.

    In regards to requesting a refund you will need to do so online. Click here to learn How
    to complete the refund request form
    .

    After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

    If you are needing further assistance with the purchase I would suggest to contact Live Support.

    When you go to Contact Us, follow these steps to request a call:

    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call



    Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



    Hope this helps.



    Thanks,

    Brad
  4. CWLiu777 Win User

    ASTRONEER游戏因更换电脑主板,导致电脑显示游戏不在此设备中[The ASTRONEER game is replaced by a computer motherboard, causing the computer to display the game not in this device.]

    我只在WINDOWS10下购买过这一款游戏(ASTRONEER),其他游戏都是别的平台购买的(STEAM、Orgin),从未出现过这个情况,这个游戏在以前的主板上可以正常使用,更换主板后还是可以使用,但是不能联网,不能更新游戏,我知道这不是游戏本身的问题,是WIN10下XBOX中的苛刻要求,系统版本要求最新1809的,却不给我更新,点击系统版本更新始终告诉我是最新版本,我的版本现在是1803,也就是说 们不给我更新系统怎么也玩不了这个游戏,安装都不行,只告诉 拥有它!!!如果是这 这游戏我买来干嘛?摆看么?

    [Translate - I only bought this game under WINDOWS10 (ASTRONEER). Other games are purchased by other platforms (STEAM, Orgin). This has never happened. This game can be used normally on the previous motherboard. Replace the motherboard. After that,
    I can still use it, but I can't connect to the Internet. I can't update the game. I know that this is not a problem in the game itself. It is a demanding requirement in the XBOX under WIN10. The system version requires the latest 1809, but it does not update
    me. Clicking on the system version update always tells I am the latest version, my version is now 1803, which means you can't play this game without updating the system. The installation will not work, just tell you that you have it! ! ! If so, what do I buy
    for this game? Looking at it?]
  5. 業夕 Win User

    xbox录制不工作 [Translate] Xbox recording does not work

    请问一下错误:2184328816该怎么解决

    [Translate]

    Excuse me, error: 2184328816 How to solve
  6. 晨希李 Win User

    xbox某一游戏登陆问题,0x8015dc12 [Translation-xbox a game login problem, 0x8015dc12]

    不对,该游戏可以在多台电脑上登录,我以前就是这 做的,就是不知道为什么突然出错了。

    ______________________________

    [Translation - No, the game can be logged in on multiple computers, I used to do this, just do not know why suddenly went wrong.]
Thema:

错把dlc 当成游戏本体购买 我该怎么退款?[Translation-I mistakenly bought the dlc as the game itself. How can...

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