Do I own these games or not? Games disappear

Discus and support Do I own these games or not? Games disappear in XBoX Games and Apps to solve the problem; Games disappear from my digital storage. Ive tried everything from hard resets to unhiding but the only way i get them back in my tabs is to notice... Discussion in 'XBoX Games and Apps' started by Kyle732, May 17, 2019.

  1. Kyle732
    Kyle732 Guest

    Do I own these games or not? Games disappear


    Games disappear from my digital storage. Ive tried everything from hard resets to unhiding but the only way i get them back in my tabs is to notice theyre missing, remember i had them and go to the store and hit “Install”.

    Big and reocurring issue.

    When i go online to My Games on Xbox.com, im very confused to see that 3 out of 88 of my Xbox ONE games i have on my Xbox are not showing up on this online list.

    This concerns me because if anything happens to my Xbox and i get a new one, will these three games show up? Because apparently according to Xbox.com i dont have them - yet i do on my Xbox.

    Also, 2 of the 3 games not showing up on this list are games that recently disappeared and i had to find in the store to get them back. Not sure if that contributes.

    The three games are: Forza Horizon 2, Forza MotorSport 5 and Back to the Future the Game.

    Why cant i see these games on My Games online? This is my home xbox.

    :)
     
    Kyle732, May 17, 2019
    #1
  2. Smwutches Win User

    Do I own these games or not? Games disappear

    As you have already opened several threads about this issue, I am going to lock this one. It would be best to keep everything in your original
    thread
    .
  3. TheHooniganTX Win User

    Do I own these games or not? Games disappear

    Hi Kyle732,

    Thanks for using the xbox forums, here are a few places to check to see if your games are there on both systems:

    Finding games

    Usually, games and other downloads you buy appear among your games and apps and begin installing automatically. To check:

    1. Press the Xbox button on your controller to open the guide, and then select My games & apps > See all.
    2. In the games list, make sure the filter is set to All games.
    3. If you don't see your game or add-on, select Ready to install and see if it appears there.
    If you still aren’t seeing your game or add-on:

    1. Press the Xbox button on your controller to open the guide.
    2. Highlight—but don’t select—My games & apps.
    3. Press the Menu button on your controller, then select Refresh and check for your item.
    If Xbox Play Anywhere games you bought at the Microsoft Store on your PC aren’t installing, your settings might not allow auto downloads.
    Check your download settings:

    1. Press the Xbox button on your controller to open the guide and go to System > Settings > System.
    2. Select Updates & downloads.
    3. Make sure the boxes for Keep my games & apps up to date and Allow remote installations are both checked.
    If those options weren’t selected, the next place to check for your stuff is in your games list, under Ready to install. If you’re on a friend’s Xbox, for instance, this is where all your games will appear, not just the most
    recent.

    Check in the Microsoft Store

    Still don’t see a game you’re looking for? Skip back over to the Store. Press the Y button on your controller to open search, start typing, and choose your item when it appears in the
    search results.

    If you’re looking for an add-on, access the Store this way:

    1. Highlight (but don’t launch) the base game for the add-on.
    2. Press the Menu button on your controller and select Manage game & add-ons.
    3. Select See in Microsoft Store and check to make sure the item you’re looking for is part of the game you bought.
    When you pre-order a game, for instance, and your purchase includes an additional game or bonus content, you’ll need to get the second game in the Store, even though you don’t need to pay for it.

    Try these steps first and see if that resolves your issue and get back to us on here!

    Thanks!
  4. shadow walkerOZ Win User

    Downloaded game--disappeared?

    Do you own the original Outlast game? Whistleblower is just an expansion for that and cannot be played on its own.

    If you do have the full game installed, highlight it and press the start (I think it's called the menu button these days) and choose manage game. From there you should be able to see the whistleblower addon next to the game if it's installed properly. From
    there, just start up Outlast and choose to play Whistleblower instead of the main game.
  5. choppyseize Win User

    My game disappeared

    Hi as stated already it's not backwards compatible yet, But you do in fact still own the game, You can see it in your purchase history and play it on your 360 whenever you want
  6. Radiant Sword X Win User

    Game Progress disappears

    Appears your game saves were not transferred back to your own profile? Try this. Have you tried redownloading your profile? Most likely, it may not have been saved or if you redownload it, everything would be refreshed. That is what I would do. I hope
    this helps.
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Do I own these games or not? Games disappear

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