Do you own this game error

Discus and support Do you own this game error in XBoX Games and Apps to solve the problem; I found this thread written by Mister Rush (updated June 2020) Hello Gamers! Spring is here and we hope you’re enjoying time in your favorite game or... Discussion in 'XBoX Games and Apps' started by jimbabka, Jul 1, 2020 at 6:42 AM.

  1. jimbabka
    jimbabka Guest

    Do you own this game error


    I found this thread written by Mister Rush (updated June 2020)

    Hello Gamers!

    Spring is here and we hope you’re enjoying time in your favorite game or franchise as we see new releases each week. We understand at times, things can go wrong though, and we want you to know that we are working to resolve troubling experiences reported
    to us by our customers within the Xbox Community. Keep an eye on this list for updates to existing issues along with any new issues that may come up as new games launch.

    • All Games
      • Known Issue: Users seeing a "Do you own this game or app when launching a recently purchased game.
      • Workaround: To make sure you own the game and did not run in to any issues with your payment instrument at the time it was attempted to be charged, head on over to account.microsoft.com to
        ensure the game is marked as "Completed" in your order history. If not, you will need to purchase the game again because the initial purchase did not go through.
        I have the same problem but not with a digital download. I own the disk and have had the same problem everytime I play since the Warzone update. I have to leave the disk in then restart the console which usually works but now today nothing works.
        The original thread is from 2019 and still no fix midway through 2020?? Come on guys. Help please.

    :)
     
  2. Centuri0n Cato Win User

    Do you own this game error

    Hi

    Like all the other, i also recommend doing a hard reset. Just hold the power button on the console and wait for 30 seconds, then turn it back on.

    Good luck!
  3. Cryptic Beauty Win User

    Do you own this game error

    Well the Xbox is on hold down the power button until it shuts off. This hard resets the Xbox. You should be back when you turn it back on but if not I know that the Xbox servers have been down lately so your problem shouldn’t last too long. Like and reply!
  4. Shinthaw Win User

    "Do you own this game" error

    Hello, sorry to hear you're having this issue, have you tried a hard reset to see if that resolves the issue?

    To perform a hard restart, hold the power button for 10 seconds while the system is on. The system will turn off. When you hit the button again, it will start and display the green start-up screen.
  5. EmilioBringas Win User

    Do you own this game error

    Ill give it a try! Thanks for the info
  6. EmilioBringas Win User

    Do you own this game error

    I tried all the options yesterday while searching for a fix but none worked, thanks anyway
Thema:

Do you own this game error

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