"Do you own this game?"

Discus and support "Do you own this game?" in XBoX Games and Apps to solve the problem; In 2014, Dark Souls got free on games with gold and I got it. After four years, in 2018, I played it and finished, I played a lot without any problem.... Discussion in 'XBoX Games and Apps' started by Lipe120599, Nov 8, 2019.

  1. Lipe120599
    Lipe120599 Guest

    "Do you own this game?"


    :)
     
    Lipe120599, Nov 8, 2019
    #1
  2. T3chnlgydude Win User

    "Do you own this game?"

  3. Lipe120599 Win User

    "Do you own this game?"

    Maybe that's right, several people have been reporting the same issues but with different games. I contacted support and they said that I was without live gold for a while, so I lost the game license, however, I never spent more than a week without gold. Now we can only wait
  4. XBF Felixx P Win User

    "Do you own this game?"

    Hello Lipe120599!

    Thanks for reaching out to Xbox forums support.

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and confirm that the license to the game is owned by the Microsoft account / Xbox profile that you're
    currently trying to play with. If the digital license appears, the agent will be able to walk you though troubleshooting steps that you haven't tried yet.



    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  5. M3tal Daz3 Win User

    You do not own this game

    ESO was free to play from 10th April, and lasted until 18th April 2017. If you want to keep playing the game you have to purchase it.
  6. Lipe120599 Win User

    "Do you own this game?"

    Thanks for your help, I contacted support. They tried, but nothing really changed, yet he was very kind and respectful, even though he didn't solve my problem.
Thema:

"Do you own this game?"

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