Does any one know what to do when it says on Xbox one it can’t process a payment??

Discus and support Does any one know what to do when it says on Xbox one it can’t process a payment?? in XBoX on Consoles to solve the problem; I had just updated and payed for my gold membership that got excepted. Then tried to renew my game pass and it came up saying cant be processed and... Discussion in 'XBoX on Consoles' started by LiamCastle1, Oct 27, 2019.

  1. LiamCastle1
    LiamCastle1 Guest

    Does any one know what to do when it says on Xbox one it can’t process a payment??


    I had just updated and payed for my gold membership that got excepted. Then tried to renew my game pass and it came up saying cant be processed and need to contact support cant find what im supposed to do to fix this?? Help would be great thanks.

    :)
     
    LiamCastle1, Oct 27, 2019
    #1
  2. LiamCastle1 Win User

    Does any one know what to do when it says on Xbox one it can’t process a payment??

    Thanks everyone i will give them a call and see how it goes.
  3. RealEnzoTDZ Win User

    Does any one know what to do when it says on Xbox one it can’t process a payment??

    They may not be enough money on the payment you are using please double check the rquired money is on the payment method.
  4. Smwutches Win User

    Does any one know what to do when it says on Xbox one it can’t process a payment??

  5. XBF Felixx P Win User

    Does any one know what to do when it says on Xbox one it can’t process a payment??

    Hey LiamCastle1!

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account and see what might be causing that issue.



    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know how it goes!

    Felix

    Xbox forums support
  6. RealEnzoTDZ Win User

    Does any one know what to do when it says on Xbox one it can’t process a payment??

    Make sure your bank allows the payments from your xbox/pc to go through.
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Does any one know what to do when it says on Xbox one it can’t process a payment??

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