Does Microsoft provide support for the xbox or are we to rely on public opinion

Discus and support Does Microsoft provide support for the xbox or are we to rely on public opinion in XBoX on Consoles to solve the problem; I have been trying to download the game ARK survival evolved for 4 days now. The game tried to auto update and never completed I have tired numerous... Discussion in 'XBoX on Consoles' started by MattKimball1, Mar 26, 2020 at 6:13 AM.

  1. MattKimball1
    MattKimball1 Guest

    Does Microsoft provide support for the xbox or are we to rely on public opinion


    I have been trying to download the game ARK survival evolved for 4 days now. The game tried to auto update and never completed I have tired numerous time to contact Microsoft for support and always end up getting "support" from "one of my fellow xbox gamers"
    whom I am convinced are mostly 10 year olds googling for solutions and providing the same "solutions" anyone can find. I know my network is good, I don't have a DNS issue, I have plant of disk space and have reset the console. I am very frustrated with the
    complete lack of support. Does anyone know how to contact Microsoft for technical support?

    :)
     
    MattKimball1, Mar 26, 2020 at 6:13 AM
    #1
  2. Smwutches Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    Unfortunately this type of situation is unusual and is not the norm when trying to contact support.
  3. PanditPurple Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    The community here is mostly for answering and troubleshooting easy single step problems and questions. anything super technical or account related must be brought to Support.
  4. Smwutches Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    You can request a call back or chat with support (not an expert gamer) through http://support.xbox.com/contact-us If you're not seeing those options, change your category/topic.
    Typically billing options will always give those options. However, bear in mind that with everything going on in the world right now, wait times might be longer.
  5. MattKimball1 Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    The problem with that is there is no option to chat or receive a call back you are forced to chat with an "expert gamer". I am so disappointed with this product and frustrated with this experience frankly it's unacceptable.
  6. james.btex Win User

    Xbox Elite Controller v2 - no headset audio via chatpad

    Im new to the forum but i have to ask, does Microsoft support look at these posting use this to learn about user issues, provide suggestions and fixes?

    Seems like all companies make the users ask questions in the community forums and rely on other users to provide the answers instead of having Microsoft product support provide the answers.
Thema:

Does Microsoft provide support for the xbox or are we to rely on public opinion

Loading...
  1. Does Microsoft provide support for the xbox or are we to rely on public opinion - Similar Threads - Does Microsoft provide

  2. Por que a Microsoft cobra a alteração de gamertag? [Mod Translation - Why does Microsoft...

    in XBoX Accessibility
    Por que a Microsoft cobra a alteração de gamertag? [Mod Translation - Why does Microsoft...: Por que a Microsoft cobra a alteração de gamertag? Estava pensando e parece uma coisa muito simples, diversos outros serviços permitem esse mudança, inclusive a própria Microsoft permite a...
  3. Por qué Microsoft store me acepta mi tarjeta de débito?[Translation-Why does Microsoft...

    in XBoX on Consoles
    Por qué Microsoft store me acepta mi tarjeta de débito?[Translation-Why does Microsoft...: Cuando quiero pagar ultimate dice que hubo un error de su lado [Translation-When I want to pay ultimate says there was a mistake on your side] f5913ceb-fec2-4152-969e-c72adee45044
  4. Why does my Microsoft store not show the images of apps and games?

    in XBoX Games and Apps
    Why does my Microsoft store not show the images of apps and games?: My Microsoft store not show the images of apps and games on my Xbox One all digital really frustrating. Can anyone help ? c64f4c99-87e5-4d64-9f80-805b7fe3d803
  5. Microsoft does not care about loyal consumers

    in XBoX on Consoles
    Microsoft does not care about loyal consumers: I have been an Xbox gamer for over a decade, spent tens of thousands on hardware and games alike, and am happy to say that I will no longer be doing any business with Microsoft ever again. This...
  6. Not a fan of the square black bar around Microsoft edge full screen does not work to fix that

    in XboX Insiders
    Not a fan of the square black bar around Microsoft edge full screen does not work to fix that: [IMG] submitted by /u/Richard_1738 [link] [comments]
  7. Does Microsoft have plan to release a new Kinnect for Xbox?

    in XBoX on Consoles
    Does Microsoft have plan to release a new Kinnect for Xbox?: If yes, when? Xbox is my 1st preference. But .... If not, I will go with Nintendo Ring Fit Thanks. 47ca7d6e-a23e-410f-be53-3fca24c79f00
  8. Does Microsoft Complete warranty cover stick drift for the Elite series 2?

    in XBoX on Windows
    Does Microsoft Complete warranty cover stick drift for the Elite series 2?: Hello, I'm looking to buy a controller elite series 2 but I can't get it from bestbuy in my country so I thought about trying to buy it from the microsoft store with the 3 year warranty....
  9. What shipping methods does microsoft store use? and what are the proccessing times.

    in XBoX Sales and Promo
    What shipping methods does microsoft store use? and what are the proccessing times.: What shipping methods does Microsoft store use from USPS, FedEx, and Ups for the xbox one x? and what are the processing times. Thanks in advance for the help! Sorry if this might be the wrong...
  10. Why does Microsoft keep removing the ability to uninstall unwanted applications like XBox,...

    in XBoX Games and Apps
    Why does Microsoft keep removing the ability to uninstall unwanted applications like XBox,...: I use windows professionally, and paid for a professional license. Why, then, does Microsoft make it such a pain to remove distracting or otherwise workplace-inappropriate apps from my...