Does Microsoft provide support for the xbox or are we to rely on public opinion

Discus and support Does Microsoft provide support for the xbox or are we to rely on public opinion in XBoX on Consoles to solve the problem; I have been trying to download the game ARK survival evolved for 4 days now. The game tried to auto update and never completed I have tired numerous... Discussion in 'XBoX on Consoles' started by MattKimball1, Mar 26, 2020.

  1. MattKimball1
    MattKimball1 Guest

    Does Microsoft provide support for the xbox or are we to rely on public opinion


    I have been trying to download the game ARK survival evolved for 4 days now. The game tried to auto update and never completed I have tired numerous time to contact Microsoft for support and always end up getting "support" from "one of my fellow xbox gamers"
    whom I am convinced are mostly 10 year olds googling for solutions and providing the same "solutions" anyone can find. I know my network is good, I don't have a DNS issue, I have plant of disk space and have reset the console. I am very frustrated with the
    complete lack of support. Does anyone know how to contact Microsoft for technical support?

    :)
     
    MattKimball1, Mar 26, 2020
    #1
  2. Smwutches Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    Unfortunately this type of situation is unusual and is not the norm when trying to contact support.
  3. PanditPurple Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    The community here is mostly for answering and troubleshooting easy single step problems and questions. anything super technical or account related must be brought to Support.
  4. Smwutches Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    You can request a call back or chat with support (not an expert gamer) through http://support.xbox.com/contact-us If you're not seeing those options, change your category/topic.
    Typically billing options will always give those options. However, bear in mind that with everything going on in the world right now, wait times might be longer.
  5. MattKimball1 Win User

    Does Microsoft provide support for the xbox or are we to rely on public opinion

    The problem with that is there is no option to chat or receive a call back you are forced to chat with an "expert gamer". I am so disappointed with this product and frustrated with this experience frankly it's unacceptable.
  6. james.btex Win User

    Xbox Elite Controller v2 - no headset audio via chatpad

    Im new to the forum but i have to ask, does Microsoft support look at these posting use this to learn about user issues, provide suggestions and fixes?

    Seems like all companies make the users ask questions in the community forums and rely on other users to provide the answers instead of having Microsoft product support provide the answers.
Thema:

Does Microsoft provide support for the xbox or are we to rely on public opinion

Loading...
  1. Does Microsoft provide support for the xbox or are we to rely on public opinion - Similar Threads - Does Microsoft provide

  2. Why does Microsoft Sudoku not load?

    in XBoX Games and Apps
    Why does Microsoft Sudoku not load?: Reposting this question because my problem still exists and Microsoft has not posted a fix. Sudoku won't load. It's just hangs out like it's tiring to log in. tried resetting the asp and...
  3. MICROSOFT DOES NOT CARE ABOUT US KICH RADIO HAS PROOF

    in XboX Insiders
    MICROSOFT DOES NOT CARE ABOUT US KICH RADIO HAS PROOF: We ran an brief test to check the validity of XBOX Live Enforcement claims that they "Care about the Human Experience" and want all players to "FEEL SAFE" in an "UNBIASED ENVIRONMENT" They Failed...
  4. This microsoft account does not have permission to join multiplayer games

    in XBoX Games and Apps
    This microsoft account does not have permission to join multiplayer games: Hi I am trying to pass cross platform between switch and xbox series x with minecraft. When I invite xbox to join switch World I get the error message that I can't join multiplayer. I have...
  5. Microsoft Sudoku game progress does not save

    in XBoX on Windows
    Microsoft Sudoku game progress does not save: Until recently, my game progress always saved properly. However after an Internet outage, my game progress never saves. I am not doing anything differently, but am frustrated with this issue. Can...
  6. My Microsoft account balance does not show up in the microsoft store?

    in XBoX on Windows
    My Microsoft account balance does not show up in the microsoft store?: I redeemed a 10 and 3 dollar xbox gift card with my microsoft reward points. Later i wanted to use it along with another way to pay to buy minecraft. When i tried to buy Minecraft, the Microsoft...
  7. Hi, Does anyone have the number for Microsoft in Germany pls?

    in XBoX Games and Apps
    Hi, Does anyone have the number for Microsoft in Germany pls?: Hi, I sent my sons series x back for an exchange back at the end of Nov. I've rang them a few times to find out when the new one will be sent out and am getting nowhere fast. It was meant to be a...
  8. Does Microsoft send me a box to ship my Xbox for servicing?

    in XBoX on Consoles
    Does Microsoft send me a box to ship my Xbox for servicing?: I have the printed shipping label, when i had to send in my 360 years ago for repair microsoft sent me a box to ship it in. It’s been 10 days now and i still haven’t recieved a box to ship it in....
  9. Mincraft Java edition bought with Microsoft xbox account does not shows up

    in XBoX on Windows
    Mincraft Java edition bought with Microsoft xbox account does not shows up: Hi I just bought Mincraft Java edition for PC using Microsoft xbox account and cant play the game becouse it dosen shows up. Mojang support sends me to Microsoft support but I am having big...
  10. PC Xbox App does not save account selection - always reverts to logging in as Microsoft account

    in XBoX on Windows
    PC Xbox App does not save account selection - always reverts to logging in as Microsoft account: Hi all, hopefully someone can help with this. I have the Xbox app on PC. It starts with Windows. The default account it logs in with is the Outlook address used to setup the OS but that isn't my...