Dolby Atmos for headphones broken- Error Code 0x80bd0009

Discus and support Dolby Atmos for headphones broken- Error Code 0x80bd0009 in XBoX on Consoles to solve the problem; I set up my LucidSound wireless headset last night and have found major issues with the Dolby Atmos for headphones set up. First of all it would not... Discussion in 'XBoX on Consoles' started by xxDuckNcov3Rxx, Mar 14, 2019.

  1. Dolby Atmos for headphones broken- Error Code 0x80bd0009


    I set up my LucidSound wireless headset last night and have found major issues with the Dolby Atmos for headphones set up. First of all it would not let me select Atmos for headphones and I kept receiving error code 0x80bd009 this also happens when trying
    to select Windows sonic. I carried out a lot of hard resets and it still persisted. The only way I could get the headphones to work with Dolby Atmos was to set the normal sound to 7.1 uncompressed. This then allowed Dolby Atmos for headphones to work. If I
    select 5.1 uncompressed which is what I need and normally use then when I go to play Atmos demo in the app the video stutters and then crashes and informs me Dolby Atmos not being received?? Others things noted is that when set to 5.1 the dashboard looses
    all its sounds when moving tiles etc. Is this a known bug?

    :)
     
    xxDuckNcov3Rxx, Mar 14, 2019
    #1
  2. JoelHansen Win User

    Dolby Atmos for headphones broken- Error Code 0x80bd0009

    Hi,

    Unfortunately all i can find is that you should Contact support.

    Found here :

    https://answers.microsoft.com/en-us/xbox/forum/all/error-code-0x80bd0009/17889625-4402-4219-ac50-43e6c7220c2c

    https://support.xbox.com/en-US/contact-us
  3. The Viral Cyrix Win User

    Dolby Atmos on Netflix

    Dolby Atmos and Atmos for headphones are two different things. Netflix does not support Atmos for headphones as far as I am aware
  4. Arminator Win User

    Can't Hear Game Audio or menu sounds through headset

    Is your console enrolled in the Insider Preview Program?

    When you go to the settings under Display&Sound, do you have the console set up to also play game sound through the headphones? If so, do you use any spatial surround modes like Windows Sonic or Dolby Atmos for headphones?

    If you set it to Dolby Atmos for Headphones, did you actually purchase Dolby Atmos for headphones? If not, you could only try Dolby Atmos for headphones for two weeks. So check the settings if the headphones work with Stereo or Windows Sonic.
  5. Arminator Win User

    Using earphones on a wireless remote

    Check that you have fresh batteries in the controller, as the controller turns off some features when the batteries get low to conserve battery power like rumble and headphone sound.

    Also, can you go to the Settings under Display & Sound and check the settings there. If you have set the headset audio to "Dolby Atmos for Headphones", be aware that you need to have PURCHASED the Dolby Atmos for Headphones app.

    If you simply downloaded the Dolby Atmos app for free, you only get a 14 day trial of Dolby Atmos for Headphones. After 14 days, Dolby Atmos for Headphones stops working.

    You can switch to "Windows Sonic for Headphones" to get the same spatial surround sound effect "for free".
  6. IKEA FURNITURE Win User

    Shutting off automatically

    Do you have dolby access or dolby headphone atmos installed?
Thema:

Dolby Atmos for headphones broken- Error Code 0x80bd0009

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