Dolby Atmos setting for headphones setting only worked once; no longer works

Discus and support Dolby Atmos setting for headphones setting only worked once; no longer works in XBoX Games and Apps to solve the problem; The Dolby Atmos for headphones setting no longer works; it gives me an error code when I try to select this option and tells me to check my receiver... Discussion in 'XBoX Games and Apps' started by Speedster996, Jun 15, 2017.

  1. Speedster996
    Speedster996 Guest

    Dolby Atmos setting for headphones setting only worked once; no longer works


    The Dolby Atmos for headphones setting no longer works; it gives me an error code when I try to select this option and tells me to check my receiver even though I'm connected to my pad through earphones. I looked up the error code and it registers nothing

    It worked seamlessly after installing the app for the first time and played Horizon 3 for a good hour along with watching YT clips. However, after launching FM6, I did leave my session running in the background and had exited to dash. When I got back in the
    game, it was just a blank screen and the console auto-restarted.

    It has stopped working since. I'm using a pair of A4Tech earphones but I do not think that's the issue.

    Can you guys please check if this wonderful option is working for you with headphones?

    :)
     
    Speedster996, Jun 15, 2017
    #1
  2. Arminator
    Arminator Guest
    Can't Hear Game Audio or menu sounds through headset

    Is your console enrolled in the Insider Preview Program?

    When you go to the settings under Display&Sound, do you have the console set up to also play game sound through the headphones? If so, do you use any spatial surround modes like Windows Sonic or Dolby Atmos for headphones?

    If you set it to Dolby Atmos for Headphones, did you actually purchase Dolby Atmos for headphones? If not, you could only try Dolby Atmos for headphones for two weeks. So check the settings if the headphones work with Stereo or Windows Sonic.
     
    Arminator, Jun 15, 2017
    #2
  3. HEY SOMEONE EXPLAIN THE NEW SETTINGS FOR XBOX AUDIO (READ MORE)

    Thank you Maka i appreciate the honesy. PS: Windows Sonic for headphones setting is compared to Dolby Atmos.
     
    Spliff Second, Jun 15, 2017
    #3
  4. Speedster996
    Speedster996 Guest

    Dolby Atmos setting for headphones setting only worked once; no longer works

    Wow - anyone alive for miles around?! This is still the official Xbox forum, correct?

    Insider Preview page has release notes on windowscentral.com that say the Dolby Atmos issues were addressed on June 14 in the Alpha Ring.

    Any idea when the July system update will be coming? Dolby Atmos is just so good on stereo headsets and speakers but pity that it only works after a fresh install of the DA app. Also, the half to one second audio lag is annoying.
     
    Speedster996, Jul 4, 2017
    #4
  5. Speedster996 Win User

    Dolby Atmos setting for headphones setting only worked once; no longer works

    Wow - anyone alive for miles around?! This is still the official Xbox forum, correct?

    Insider Preview page has release notes on windowscentral.com that say the Dolby Atmos issues were addressed on June 14 in the Alpha Ring.

    Any idea when the July system update will be coming? Dolby Atmos is just so good on stereo headsets and speakers but pity that it only works after a fresh install of the DA app. Also, the half to one second audio lag is annoying.
  6. Arminator Win User

    Can't Hear Game Audio or menu sounds through headset

    Is your console enrolled in the Insider Preview Program?

    When you go to the settings under Display&Sound, do you have the console set up to also play game sound through the headphones? If so, do you use any spatial surround modes like Windows Sonic or Dolby Atmos for headphones?

    If you set it to Dolby Atmos for Headphones, did you actually purchase Dolby Atmos for headphones? If not, you could only try Dolby Atmos for headphones for two weeks. So check the settings if the headphones work with Stereo or Windows Sonic.
  7. Arminator Win User

    Game audio not working

    Open the Guide by pressing the Xbox button.

    Go to settings.

    Then go to the Display & Audio settings.

    Under the audio settings, check which audio format you use for your headphones.

    If you set it to "Dolby Atmos", you need to have PURCHASED the Dolby Atmos for Headphones app. If you only got the free Dolby Atmos app, this will only give you 14 days of Dolby Atmos to test it out, and then stops working.

    Try to change your audio format to Stereo or Windows Sonic (which is also a spatial 3D sound Format like Dolby Atmos).

    Does that work now?
  8. Arminator Win User

    Using earphones on a wireless remote

    Check that you have fresh batteries in the controller, as the controller turns off some features when the batteries get low to conserve battery power like rumble and headphone sound.

    Also, can you go to the Settings under Display & Sound and check the settings there. If you have set the headset audio to "Dolby Atmos for Headphones", be aware that you need to have PURCHASED the Dolby Atmos for Headphones app.

    If you simply downloaded the Dolby Atmos app for free, you only get a 14 day trial of Dolby Atmos for Headphones. After 14 days, Dolby Atmos for Headphones stops working.

    You can switch to "Windows Sonic for Headphones" to get the same spatial surround sound effect "for free".
  9. Arminator Win User

    Audio Issue regarding Razer headsets

    Can you try plugging the Razer into a "normal" audio device like a MP3 player or your smartphone and play music through the headset?

    Does that work?

    If that works, try to plug the headset into a different controller if you have one.

    In the console settings, go to "Display & Sound" and in the audio settings, make sure that audio output through headphones is selected. Also make sure, that you have selected "Stereo" or "Windows Sonic" as sound output, unless you have actually paid money
    in the Dolby Atmos app.

    If you just downloaded the Dolby Atmos App, and didn't pay them for Dolby Atmos for Headphones, the audio output will stop working after 14 days.

    You can then either purchase Dolby Atmos for Headphones, or switch to Windows Sonic, which does basically the same: giving you spatial 3D surround sound via headphones. For free.
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Dolby Atmos setting for headphones setting only worked once; no longer works

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