Dolby Atmos stopped working on headphones, headset Xbox one x

Discus and support Dolby Atmos stopped working on headphones, headset Xbox one x in XBoX on Consoles to solve the problem; Hello I bought Dolby atmos some time ago. All was good and working without any problems, yesterday I noticed Dolby has stopped working and the app... Discussion in 'XBoX on Consoles' started by LukaszK-, Sep 25, 2019.

  1. LukaszK-
    LukaszK- Guest

    Dolby Atmos stopped working on headphones, headset Xbox one x


    Hello I bought Dolby atmos some time ago. All was good and working without any problems, yesterday I noticed Dolby has stopped working and the app dolby acces on xbox do not see my headset. I have been sitting on this issue for two days tried every solution
    I have found on Youtube and internet and dolby doesn't work My headset is absolutely fine works without any problems Turtle elite 800x wireless

    https://www.reddit.com/r/xboxinsiders/comments/91aa4c/dolby_atmos_for_headphones_still_not_working/

    :)
     
    LukaszK-, Sep 25, 2019
    #1
  2. ArminatorX Win User

    Using earphones on a wireless remote

    Check that you have fresh batteries in the controller, as the controller turns off some features when the batteries get low to conserve battery power like rumble and headphone sound.

    Also, can you go to the Settings under Display & Sound and check the settings there. If you have set the headset audio to "Dolby Atmos for Headphones", be aware that you need to have PURCHASED the Dolby Atmos for Headphones app.

    If you simply downloaded the Dolby Atmos app for free, you only get a 14 day trial of Dolby Atmos for Headphones. After 14 days, Dolby Atmos for Headphones stops working.

    You can switch to "Windows Sonic for Headphones" to get the same spatial surround sound effect "for free".
  3. ArminatorX Win User

    Only party audio playing through headset?

    Is it possible that you set your sound output for headphones to Dolby Atmos and didn't buy the Dolby Atmos App?

    If so, you will be able to try Dolby Atmos through Headphones for 14 days, after which it'll stop working.

    You need to switch to basic Stereo or Windows Sonic if you want spatial 3D sound without paying for Dolby Atmos.
  4. ArminatorX Win User

    Audio Issue regarding Razer headsets

    Can you try plugging the Razer into a "normal" audio device like a MP3 player or your smartphone and play music through the headset?

    Does that work?

    If that works, try to plug the headset into a different controller if you have one.

    In the console settings, go to "Display & Sound" and in the audio settings, make sure that audio output through headphones is selected. Also make sure, that you have selected "Stereo" or "Windows Sonic" as sound output, unless you have actually paid money
    in the Dolby Atmos app.

    If you just downloaded the Dolby Atmos App, and didn't pay them for Dolby Atmos for Headphones, the audio output will stop working after 14 days.

    You can then either purchase Dolby Atmos for Headphones, or switch to Windows Sonic, which does basically the same: giving you spatial 3D surround sound via headphones. For free.
  5. M3tal Daz3 Win User

    Xbox One X Dolby Atmos problem

    If you’re plugging stereo headsets into your controller or your console for the first time, your headset format defaults to
    Stereo uncompressed. You can use spatial sound with any headset by using one of the following:

    Windows Sonic
    – This is the spatial sound setting Microsoft offers for an immersive headset experience. Plug any stereo headset into your controller or plug in an Xbox wireless accessory to your console before changing your headset setting to
    Windows Sonic for Headphones.

    Dolby Atmos for Headphones – Dolby Atmos for Headphones is a premium headset audio format that works with all headsets. If you’d rather use Dolby Atmos for Headphones, choose this setting
    under Headset audio. You can learn more about Dolby Atmos for Headphones in the app.

    To change headset audio settings:

    1. Press the Xbox button
      to open the guide and select System > Settings.
    2. Select Display & sound > Audio output.
    3. Choose one of the headset audio options.
  6. ArminatorX Win User

    Game audio not working

    Open the Guide by pressing the Xbox button.

    Go to settings.

    Then go to the Display & Audio settings.

    Under the audio settings, check which audio format you use for your headphones.

    If you set it to "Dolby Atmos", you need to have PURCHASED the Dolby Atmos for Headphones app. If you only got the free Dolby Atmos app, this will only give you 14 days of Dolby Atmos to test it out, and then stops working.

    Try to change your audio format to Stereo or Windows Sonic (which is also a spatial 3D sound Format like Dolby Atmos).

    Does that work now?
Thema:

Dolby Atmos stopped working on headphones, headset Xbox one x

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