Don't join the preview program and expect Xbox support to help you!?!!!!!!?!!

Discus and support Don't join the preview program and expect Xbox support to help you!?!!!!!!?!! in XBoX Games and Apps to solve the problem; A update from the Xbox preview program has caused my new Xbox one S to be nonfunctional . After a update that went wrong I'm guessing is what happened... Discussion in 'XBoX Games and Apps' started by J 0 Y P 4 D, Nov 14, 2016.

  1. J 0 Y P 4 D
    J 0 Y P 4 D Guest

    Don't join the preview program and expect Xbox support to help you!?!!!!!!?!!


    A update from the Xbox preview program has caused my new Xbox one S to be nonfunctional . After a update that went wrong I'm guessing is what happened , when I would try to play a game and test my connection , I kept getting a Cant get an IP address .
    I tried everything with Xbox. Nothing worked so I sent my console to be repaired by them, I get it back 2 weeks later and since i factory reset my console I can't get past the setup console steps because when it tries my connection I'm still getting a Cant
    find a IP address . The same reason I sent it to be repaired!!! All Xbox wants to do is tell me to send it in for repair or exchange it for a refurbished one . No I bought my console 9-13-16 . Got hung up on when I called earlier, tried again and asked to
    speak with a supervisor and the woman told me they were really busy but she will put it down for someone to call me back later. 6 HOURS ago. I don't want refurbished . I want new!! like my console is I have receipt and my console is under WARRANTY !! Support
    your product! Support your customers . This cost me 399.99 + tax . These things are not cheap. I will go to Arkansas Attorney General. I will do everything I can. Xbox stand behind your product!!!!

    :)
     
    J 0 Y P 4 D, Nov 14, 2016
    #1
  2. ingcarlos26
    ingcarlos26 Guest
    Looking for an EA Access beta code

    To any fellow Xbox gamer willing to help.

    Yesterday I joined the Xbox One dashboard preview program. I’m very interested in joining the EA Access beta program, but apparently since I joined after the 27 of July I haven’t received the code to download the beta.

    Is there any Xbox gamer that is part of the dashboard program and isn’t interested in joining the EA Access beta, willing to share his code with me?

    If you can help me you can pm the code or send me a message via xbox live my gt is: ingcarlosA26

    Thanks for taking your time to read this post.
     
    ingcarlos26, Nov 14, 2016
    #2
  3. Qwertei
    Qwertei Guest
    Invitation Please?

    Hey there in the future please don't use the support forums to request an invitation to the preview program.

    Any invitation can take up to month(s) before you get to join and any enforcement action within this year will block you from joining the program. Preview program
    FAQ


    I'll invite you as a courtesy.
     
    Qwertei, Nov 14, 2016
    #3
  4. Qwertei Win User

    Invitation Please?

    Hey there in the future please don't use the support forums to request an invitation to the preview program.

    Any invitation can take up to month(s) before you get to join and any enforcement action within this year will block you from joining the program. Preview program
    FAQ


    I'll invite you as a courtesy.
  5. User 9242019 Win User

    My Xbox One keeps going back to home screen when I try to load my game.

    There is a Preview operating system program that Xbox One users can join. If you don't know what that is I'll assume you aren't a member. Just Google the term Xbox Preview.
  6. medium bloke Win User

    Can't access the preview program

    Hi there,

    The Xbox 360 preview program is definitely separate from the Xbox One preview program.

    The reason you're probably not receiving any more invites is because of a potential backlog of requests to join the preview program. Even then, there is no guarantee you've been accepted into the program.

    However, I would wait for a support staff member to manually grant you access to the private preview program forums so that you can ask there.
  7. Nathan Roberts (Sunk Win User

    Xbox preview program

    Hey there,

    If one of your friends have invited you to the preview program for Xbox One, then this will take time for Xbox to send you the information you need to get started. Although, I don't know what the limit would be for people to join the preview program.

    Do you have access to the private preview forums?

    If you do, then you may be better off posting in them forums where the preview staff can help you more.

    Regards,
  8. Internet Expert Win User

    Controller randomly disconnecting

    By joining the preview program and installing the preview firmware, you have effectively signed up to beta-test future firmware updates, and you will encounter bugs sooner or later. It is recommended to take your problem to the preview program forum to see
    if they can help you.

    Preview Program Early Access Forum:
    forums.xbox.com/.../default.aspx


    Support Article for Preview Program:
    support.xbox.com/.../xbox-update-preview-faq


    Hope this helps!
Thema:

Don't join the preview program and expect Xbox support to help you!?!!!!!!?!!

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