Double billing

Discus and support Double billing in XBoX Sales and Promo to solve the problem; I took an annual subscription of 12 months in October 2018, but I continue to charge my credit card an amount of $ 15.51 per month since January 2019.... Discussion in 'XBoX Sales and Promo' started by PlumColt5374770, Aug 26, 2019.

  1. Double billing


    I took an annual subscription of 12 months in October 2018, but I continue to charge my credit card an amount of $ 15.51 per month since January 2019.
    I would like a refund for this double billing

    :)
     
    PlumColt5374770, Aug 26, 2019
    #1
  2. Smwutches Win User

    Double Billing

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  3. Smwutches Win User

    Double billing

    You would want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  4. Smwutches Win User

    Double Billing!!!

    You would follow the contact link that was previously posted. Http://support.xbox.com/contact-us Click no thanks to the virtual support amd look for the options to either chat
    with support or request a call back.
  5. ZombieJesterCOE Win User

    double billing

    Hey there.

    If you have already spoken to billing over the phone and they have given their decision I am not sure there is much advice we can give you. I would talk to your financial instituion to see if they can put a stop on the second copy.
  6. steeledwand7664 Win User

    Double billing

    You may also want to check your order history by signing into your account at account.microsoft.com and make sure that charge is for a Gold subscription and not something else.
Thema:

Double billing

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