Downloaded games lost when Xbox replaced due to critical failure. Now unable to even...

Discus and support Downloaded games lost when Xbox replaced due to critical failure. Now unable to even... in XBoX Games and Apps to solve the problem; I had Dead Island downloaded on my old Xbox One X before I had to get it replaced. Now I am unable to download Dead Island for "free". I asked the... Discussion in 'XBoX Games and Apps' started by VK-F__KBillyBoyGates, Jan 12, 2021.

  1. Downloaded games lost when Xbox replaced due to critical failure. Now unable to even...


    I had Dead Island downloaded on my old Xbox One X before I had to get it replaced. Now I am unable to download Dead Island for "free".

    I asked the Xbox tech's to transfer my old HDD onto the replacement Xbox - they did not download anything = pathetic.

    Now I can't play games I previously had access to via Xbox game pass. Xbox and Microsoft are seriously useless and pathetic.

    The fact that Microsoft and Xbox do not have any paid professional help that can be contacted by phone or directly via the net is abominable. How crappy can one of the biggest corporaito9ns in the world get.

    Looks like I will be moving to the PS5 - stuff dealing with a fetid, pathetic, evil, corporation that does not care about its customers in any way, shape or form.

    :)
     
    VK-F__KBillyBoyGates, Jan 12, 2021
    #1
  2. Smwutches Win User

    Downloaded games lost when Xbox replaced due to critical failure. Now unable to even download all the games I had on my HDD and had acquired through Xbox game pass

    As long as you're using the same account, anything you downloaded would be in your library in Games and Apps so you can redownload it. Everything is tied to your account. So you don't lose anything, it's just not downloaded.

    Dead Island was removed from Game Pass in December though. So you would no longer be able to download and play it without purchasing it. Even if they had moved the downloads over, you would not be able to play it via Game Pass since it had been removed.
  3. ngocphi Win User

    Downloaded games lost when Xbox replaced due to critical failure. Now unable to even download all the games I had on my HDD and had acquired through Xbox game pass

    And anything you download they wouldnt have access to

    First they return a refurb xbox thst is blank

    You have to recover your account yourself

    Gamepass games are not permanent unless you use gamepass and buy jt with currency or creditcard at a discoumt

    And no downloading it free is not buying it
  4. Dageto Kraft Win User

    Serious Fallout 76 discussion

    when a game has many failures it is really very criticized
  5. Cgadgetz Win User

    Madden 25 online game issue

    I'm having the exact same issue for about a week now. I've lost 4 games already due to disconnects. I even had Verizon FiOS replace my modem. Madden 25 is the ONLY game I'm having connection issues with.
  6. OneBadHitman Win User

    Xbox Elite Series 2

    small rate of failure! Well since my last post i was unable to get a refund so i sent it to microsoft to be be replaced..... well the one they replaced is now replaced that will be my 7th pad! Google it boys and girls there is a law suit agaist mircosoft
    for drifting controllers that been announced in the last couple of days!
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