downloaded games

Discus and support downloaded games in XBoX Games and Apps to solve the problem; I have black ops4 downloaded to my console and I keep getting error codes telling me to check with xbox for answers, and all I'm told is "we are... Discussion in 'XBoX Games and Apps' started by DPWB, Aug 9, 2019.

  1. DPWB
    DPWB Guest

    downloaded games


    I have black ops4 downloaded to my console and I keep getting error codes telling me to check with xbox for answers, and all I'm told is "we are working on it". Do you have a guess as to when we might be able to play again? Any info as to when that might
    be would be nice, other then the same answer over and over again "we're working on it". Plus my minecraft that is downloaded to my console works just fine, so why is one game affected and not the other? both are downloaded to the same xbox, and to the same
    profile.

    :)
     
    DPWB, Aug 9, 2019
    #1
  2. TheVerbalMurder Win User

    Downloaded game not downloading

    Hey there! There is actually an active service alert for downloading games on demand from the marketplace. All you can do is wait for the situation to be resolved.

    HTTPS://www.xbox.com/status
  3. DigitalAssassin Win User

    Downloaded game not downloading

    Hi there, the only thing I can think of is did you ever go through your hard drive to see if there was a partial download of the game, possibly with a yellow triangle signalling that it's corrupted?

    Sometimes these corrupted partial downloads can stop it from being re-download successfully the second time. See the link for more information on deleting games from your hard drive:

    support.xbox.com/.../install-play-delete-game
  4. onyxishere Win User

    Downloading game updates and downloading games

    Sorry to hear it. Please try holding the power button on the console for 10 seconds until it shuts down to see if that helps.
  5. Legendary Plank Win User

    Downloaded game/Downloaded content

    I'll save for a new HDD and hopefully it will solve the problem. Thanks for the comments everyone.
  6. Peter_Gamer Win User

    Downloading previously downloaded games

    Thanks for the response, but they are not showing up in my Ready to Install. They are also not in my account. Might be because they are old (they are for my original Xbox One, which was about 3 years old....)
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downloaded games

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