downloaded to wrong profile

Discus and support downloaded to wrong profile in XBoX Games and Apps to solve the problem; Hi, my son downloaded a game to his profile on xbox one instead of my profile on the same console. i can't get to play the game unless im on his... Discussion in 'XBoX Games and Apps' started by MonkeyMayhem45, Dec 27, 2014.

  1. downloaded to wrong profile


    Hi, my son downloaded a game to his profile on xbox one instead of my profile on the same console. i can't get to play the game unless im on his profile . can i swap the ownership or can i make shared on the console

    for all to play ?

    :)
     
    MonkeyMayhem45, Dec 27, 2014
    #1
  2. Downloaded Game to Wrong Profile

    what if i dont have access to that profile anymore.... Help e
     
    DameonLuvzDeb05, Dec 27, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Downloaded Game to Wrong Profile

    There are no refunds for items purchased on live.

    However, the content you downloaded is linked to both the tag and the console it was downloaded to. This means that you will be able to access minecraft with any account on the console the game was originally downloaded to. Go ahead and play to your hearts
    content.
     
    onyxishere, Dec 27, 2014
    #3
  4. maxen
    maxen Guest

    downloaded to wrong profile

    If he logs into his profile and goes to Settings and then Home Xbox, he should be able to mark the console as his Home Xbox.

    This will allow all profiles on that console to play the game.
     
    maxen, Dec 27, 2014
    #4
  5. maxen Win User

    downloaded to wrong profile

    If he logs into his profile and goes to Settings and then Home Xbox, he should be able to mark the console as his Home Xbox.

    This will allow all profiles on that console to play the game.
  6. DigitalAssassin Win User

    Wrong profile download

    Hey there, a lot of the time this happens you have actually used the wrong email address as I believe it's impossible to have two gamertags on the one email.

    To find the correct email address if you can still sign-in to the profile on the console through the auto sign-in feature you can see the email in the top right corner of the screen:

    support.xbox.com/.../forgot-microsoft-account
  7. Mister Gwyther Win User

    xbox downloaded wrong profile !

    Hey there Da! With both of these accounts on your console, can you check the WLID it shows on these account under Account Management for me. Are these exactly the same, or is there a slight variation between them, possibly a single character like ".co" instead
    of ".com"? Let me know what you find out, thanks!
  8. Njal the Blue Win User

    Wrong gamer profile downloaded

    Are you sure that you are using the correct email address associated with the account?
  9. TwelfthRanger44 Win User

    WRONG XBOX PROFILE DOWNLOADED

Thema:

downloaded to wrong profile

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