Downloading a gifted game

Discus and support Downloading a gifted game in XBoX Games and Apps to solve the problem; I gifted a game to my friend and she redeemed the code but is unable to find it or download it on her computer, neither in the xbox store or in xbox... Discussion in 'XBoX Games and Apps' started by Cole_T, Jul 8, 2019.

  1. Cole_T
    Cole_T Guest

    Downloading a gifted game


    I gifted a game to my friend and she redeemed the code but is unable to find it or download it on her computer, neither in the xbox store or in xbox console companion.

    For context she just made the account and used the code in her browser.

    :)
     
    Cole_T, Jul 8, 2019
    #1
  2. XBF Eladio M Win User

    Downloading a gifted game

    Hey Cole_T

    Thank you for taking the time to post this on the Xbox Forums.

    For you verify that the code was redeemed correctly on her account, your best bet would be to visit your

    Order history
    on her account and you will be able to verify the code that was redeemed on their account.

    You will also see a link that will take you to where you can either download on your PC or download remotely onto a console.

    Alternatively, you can visit
    My games
    on the Xbox website to see what games you are currently entitled to.

    Give this a shot and let us know if you can see your games in either of these!
  3. XBF Eladio M Win User

    Downloading a gifted game

    Hey Cole

    Since the purchase was made on your end, you would have to go through
    requesting a refund
    while you are signed into your account.

    This in-turn will remove the license from their end, and allow you to make the purchase for the correct title.

    Take in mind that there is certain criteria you that will play a role in determining if you do receive the refund, such as any previous refunds made on your account.

    I would recommend taking a look at the
    Microsoft Terms of Sale
    , specifically number 16, and it details the return policy.

    I hope this was of some use to you.
  4. Cole_T Win User

    Downloading a gifted game

    Okay so turns out a did an oopsie and bought it for Xbox one instead of windows 10. so new question, is there anyway I can refund it or she can refund it if the code has already been activated?
  5. I Sh00t Back x Win User

    Cannot claim free 360 game with gold

    A valid cc or PayPal helps with downloading the free 360 games. Or even a gift card with a 1 cent balance
  6. Smwutches Win User

    gifting games?

    You can't gift a game directly through Xbox. You would need to buy them either a disc or a download code for the game.
Thema:

Downloading a gifted game

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