downloading a profile error

Discus and support downloading a profile error in XBoX Games and Apps to solve the problem; I am trying to play a Xbox 360 game on my Xbox one but when I go into the game it says that I have disconnected from Xbox live so I try to download my... Discussion in 'XBoX Games and Apps' started by jackmatczak, May 24, 2020 at 5:52 AM.

  1. jackmatczak
    jackmatczak Guest

    downloading a profile error


    I am trying to play a Xbox 360 game on my Xbox one but when I go into the game it says that I have disconnected from Xbox live so I try to download my profile but when I do it says I have an error is there any way to fix this so I can play my Xbox 360
    game.

    :)
     
  2. spacebohemian Win User

    Can't login to Xbox live on my xbox1

    Deleted profile but now wont download profile. Error 0x87DD0019
  3. oneconfuseddude Win User

    profile download error

    You may want to escalate this to an engineer via the XBL phone supper at 1800 4MY XBOX. You could do that, or privately message one of the Official Support Members such at Mister Gwyther. I have had luck getting problems fixed by having them escalated via
    phone support. The answers typically tend to come within a day or two after the question is asked.

    Hope that helps!
  4. I Dashboard It Win User

    profile download error

    Delete your profile(profile only > Re-download it. If the issues persists, clear the system cache and re-download the profile again.
  5. gHostStucK Win User

    profile download error

    looks like network problems...

    .

    make a LIVE-TEST in the network configurations, your NAT must be open...!!!

    if it is not open u can get problems with dl your profile...

    .

    this ports need to be forwarding:

    • Port 88 (UDP)
    • Port 3074 (UDP und TCP)
    • Port 53 (UDP und TCP)
    • Port 80 (TCP)
  6. Holy JudgementZ Win User

    profile download error

    Yes, at the moment many people are having trouble with profile downloads. Right now the xbox server is down for profile downloading, but it's okay, server downs don't last long at all and happen all the time. It will be back up soon so you can download your
    profile. Check back over the next 2 days, it should be up by then . I hope i helped.

    Good Luck!
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downloading a profile error

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