Downloading Forza Horizon 5 through game pass but getting an error with the storage

Discus and support Downloading Forza Horizon 5 through game pass but getting an error with the storage in XBoX on Consoles to solve the problem; Hello, Some days ago I purchased an Xbox series S, I already had a Series X but I wanted another one for my living room. When I completed the... Discussion in 'XBoX on Consoles' started by VictorDe la Rosa Martinez, Jul 1, 2022.

  1. Downloading Forza Horizon 5 through game pass but getting an error with the storage


    Hello,

    Some days ago I purchased an Xbox series S, I already had a Series X but I wanted another one for my living room. When I completed the installation and decided to download games I got an error while trying to download Forza Horizon 5, first started downloading the game, but at the end, once it finished I got an error message saying "Sorry, but your storage is not compatible with this game" which is absurd because is the internal storage and I'm trying to download the Series X|S version. Then I tried again from the beginning and I got the same, so I decided to download another game, in this case, Naraka with the same Series X|S version, and everything went fine and I could play the game but once again I tried with Forza and nothing, I got the same error, but with other games (Halo Infinite, TMNT, Rainbow Six Extraction) it doesn't happen and I can play them.

    Anyone has gotten this issue or do you know have any solution?

    :)
     
    VictorDe la Rosa Martinez, Jul 1, 2022
    #1
  2. Lucas Lauer Win User

    Downloading Forza Horizon 5 through game pass but getting an error with the storage

    Hello, VictorDe. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Do you have an expansion card to try to install Forza Horizon it there? If not, I would recommend you to try to remove and add your account to the console again. Also, please perform a power reset in-between:

    Remove Account:

    1. Press the Xbox button. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then Remove. ​​​

    4. Close. ​​​

    ​​​

    Power Reset:

    1​​. Turn off your console and your router/modem.

    2. Unplug all the cables from both devices (power, HDMI, etc..) and wait 2 minutes.

    3. After 2 minutes, plug all the cables in again on your router/modem and wait for all the lights to show up.

    ​​​4. Plug all the cables on your console and turn it on.

    Add Account:

    1. Press the Xbox button.

    2. Select Profile & System > Add or switch > Add new.

    3. Enter the email address and password for the Microsoft account that you want to add.

    4. Read the Microsoft Service Agreement and Privacy Statement, and select I Accept.

    5. Follow the steps to configure your Sign-In & Security preferences.

    If the issue persists, please let me know.
  3. Francia J. Win User

    0x803f800b error code. Says need subscription, but we have one

    If Xbox Series S digital can play Forza Horizon 4 online it means that there shouldn't be any problem with other games that aren't free and that's okay if we will not set it as Home Xbox. It's just odd that you're getting that error with Forza Horizon 5.

    If I may ask, were you able to obtain the game through a game pass or did they purchase it digitally?
  4. iRob87 Win User

    Xbox Game Pass PC I can't install games (error:0x00000001)

    I can't install both AoE IV and Forza Horizon 5 through Game Pass 0x00000001 error message. I tried everything, including a fresh install of Windows 11, but I still have this issue.
  5. Mateusz Sokołowski Win User

    Can't install Forza Horizon 5 on the Xbox app using Game Pass (PC)

  6. michelecongia Win User

    Downloading game

    no, it only happens with forza horizon 5 and i don't get any error code, it just cancels the download by itself
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Downloading Forza Horizon 5 through game pass but getting an error with the storage

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