Drive being detected but can't install any games on it.

MrPurple7 · Dec 19, 2021

I have been using Xbox app on windows for a few years now and i have never had this problem before.

A week ago i was able to install on my C drive freely and i also had the option to change folder.

Few days ago i installed a game on my C drive and then played it that very night.

I woke up the following morning and i tried to play the game again and i got a message but no error code of any kind. It said something along the lines of " game not found " and " storage device might be missing or disconnected "

My C drive is working fine it has my windows and other games on it.

I tried to Uninstall / Reinstall

I'm not sure if there is anything else i need to share to attempt to resolve this.

Thank you.

In Settings / General it is detecting my 3 main drives including the C drive where i would like to install games and a system reserved folder ( F ).

This image below shows that I am able to change folder which is normal. This change folder also option also appears for D and F drive.

My C drive has no change folder option.

When I click " Install " on any game in the game pass section, This shows up with no (C drive.

:)

Default_570

Xbox games are a nuisance for moving them around, Steam on the other hand can move games in bulk to another disk.

XBF Lance J

Hello there,

Thank you for reaching out. First we want to make sure the hard drive is being

detected and we want to check how much space is being taken up. If you can see a good chunk of that space being used but still can't see any games or apps, the data may have become corrupted. At this point the best option would be to format the hard drive,
but this will be a last resort as it would for you guys to redownload everything.

mdonovan31

It wasn't and isn't that the storage isn't being detected. It's that it recognizes the hard drive is plugged in, tells me it's at 100% capacity, and shows no games. It tells me that I have 250 games ready to install even though it can identify the hard drive.

ThisGameIsSucky

By stop working do you mean your Xbox can no longer read/detect the hard drives or is the installed and saved data on the hard drive corrupted?

In any means, if you're console cannot detect the hard drives you should check out this troubleshooter here: https://support.xbox.com/en-US/games/troubleshooting/console-doesnt-detect-external-storage

Robificastor

Sorry should have explained the hard drive has games as it was used on my old xbox. It recognises its installed and detected but doesnt show any of the games.

Drive being detected but can't install any games on it.