DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.

Discus and support DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off. in XBoX on Consoles to solve the problem; Hello. My Xbox Series X won't play this DTS orchestra logo whenever I watch a TV show on Blu-Ray. The screen goes black but the sound plays then it... Discussion in 'XBoX on Consoles' started by Dustin Porter, May 15, 2022.

  1. DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.


    Hello. My Xbox Series X won't play this DTS orchestra logo whenever I watch a TV show on Blu-Ray. The screen goes black but the sound plays then it makes that skipping sound and causes my Xbox Series X to shut off. It happens when I was watching Star Trek TOS Season 2 disc 1. It also happens when I watch the anime Black Lagoon on Blu-Ray when I select "Play All" on the menu. I found out that this DTS Logo scene can cause it to glitch out and shut off. Is anyone getting this? This needs to be fixed via update. Here's the YouTube link to the DTS Logo below. Thank you.

    EDIT: I tested this on my Playstation 4 Slim and it plays fine. Only Xbox Series X and possibly One has this problem

    https://youtu.be/faxHAgUVKbs

    :)
     
    Dustin Porter, May 15, 2022
    #1
  2. JosefLBohorquez Win User

    DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.

    Or we can try waiting until the next Xbox update in case you don't want to perform the offline update
  3. JosefLBohorquez Win User

    DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.

    In case you didn't try it, could be nice perform an offline update for your console. In that way Xbox system will be installed from scratch, in case that some system files are causing this audio issues.

    For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

    https://support.xbox.com/en-US/help/hardware-ne...
  4. Dustin Porter Win User

    DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.

    If I try those options. I'll still get the same result. There are two options available: Stereo Uncompressed and Dolby Digital. There is no DTS option. My TV doesn't have DTS.
  5. JosefLBohorquez Win User

    DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.

    Hi and thanks for reaching Xbox gamer's community. My name is Josef.
    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
    I'll be happy to assist you out today.

    Hope you're doing great today Dustin

    Did you try changing sound mode on your console to see of the issue persists?

    Also, you can share this feedback with Microsoft using link below:
    https://feedbackportal.microsoft.com
  6. AliasSMK Win User

    7.1 Uncompressed vs. DTS Digital?

    How about for Blu-Ray that are encoded with DTS-HD Master Audio 7.1 or 5.1 (48kHz, 24-bit) which PS4 has and sounds amazing but Xbox One is uncompressed which you say is better but then what's the point for EVERY studio encoding their discs with DTS-HD Master
    Audio, That I am forced to listen to uncompressed and have to adjust my lip sync cause whenever I watch a blu ray or netflix or even watch TV on Xbox One the sound isn't synced. I have to shut off Dolby Digital on my Cable box and just go Stereo like it's
    the 80's
Thema:

DTS Logo scene from Blu-Ray TVShow/Movie causes my Xbox Series X to shut off.

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