e-Mail no longer exists, what to do next?

Discus and support e-Mail no longer exists, what to do next? in XBoX on Consoles to solve the problem; The e-mail address tied to my Microsoft account no longer exists. It was very old, I never used it, and I am assuming it was deleted by Yahoo because... Discussion in 'XBoX on Consoles' started by Ry Fryy, Sep 3, 2014.

  1. Ry Fryy
    Ry Fryy Guest

    e-Mail no longer exists, what to do next?


    The e-mail address tied to my Microsoft account no longer exists. It was very old, I never used it, and I am assuming it was deleted by Yahoo because I did not log into it for years.

    I was using the "I want to change the Microsoft Account email associated with my GT" steps that I found on these forums, but when I got to the step about creating a new Microsoft account, I stopped. I would rather not create a new one for several
    reasons. I would just simply like to change the primary e-mail address associated with my Microsoft account.

    I do have my current e-mail address listed under the "Protect your account" page. However I cannot make it my
    primary alias since, as found under the "Manage your account aliases" page:
    For security reasons, you need to verify your primary alias before you can add another alias. Obviously I cannot do this, as the e-mail address no longer exists.

    Anyway, that is my situation. Thanks.

    -Ry

    :)
     
    Ry Fryy, Sep 3, 2014
    #1
  2. Sir 75x
    Sir 75x Guest
    Signing Into XBOX Live Account

    We recently moved and needed to change our e-mail address. Our old e-mail no longer exists so we can no longer sign into our XBOX Live Account or simply reset the password. Is there any way to update our e-mail without reseting the XBOX and losing all
    of its content?
     
    Sir 75x, Sep 3, 2014
    #2
  3. Help please!!!!!!!!!!!!!!!!!!!!!!!!

    When I saw the title I thought it was going to be a harassment problem...

    -

    If that old e-mail no longer exists, create a new e-mail and change the WLID on the Xbox LIVE account to the new e-mail.

    -

    Happy gaming!
     
    I Dashboard It, Sep 3, 2014
    #3
  4. onyxishere
    onyxishere Guest

    e-Mail no longer exists, what to do next?

    You should contact phone support for more assistance with changing the email address associated with the account. They should be able to help out with this.
     
    onyxishere, Sep 3, 2014
    #4
  5. onyxishere Win User

    e-Mail no longer exists, what to do next?

    You should contact phone support for more assistance with changing the email address associated with the account. They should be able to help out with this.
  6. I Dashboard It Win User

    Help please!!!!!!!!!!!!!!!!!!!!!!!!

    When I saw the title I thought it was going to be a harassment problem...

    -

    If that old e-mail no longer exists, create a new e-mail and change the WLID on the Xbox LIVE account to the new e-mail.

    -

    Happy gaming!
  7. Xalted1932 Win User

    How do I change the parental email address associated with a child account?

    I'm having a similar problem. The e-mail that my parents used for the parental controls stuff no longer exists and my parents and I do not know the password so we can change my account to an adult one. Whenever we try to recover the password it sends it
    to the e-mail that doesn't exist anymore, the security question doesn't work, and the customer support function went around in a circle and told me to recover it via sending an e-mail to the nonexistent e-mail account. Some help would really be appreciated.
  8. DealingButton7 Win User

    Xbox-Live E-Mail Adresse

    hello. At registration I specified not existing e-mail address in xbox live and now don't can to replace it, prompt what to do and how to change the e-mail address. thanks in advance.
  9. HyruleBalverine Win User

    email and password

    Even if the e-mail no longer exists it should still log you in as your WLID. You should then be able to change it to your cueernt e-mail, provided you have not associated that e-mail with a Microsoft account. If you have, it's still possible just more complicated.
    Let us know if you can login or if you need help updating your e-mail.
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e-Mail no longer exists, what to do next?

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