EA account using old email / can’t play NHL online

Discus and support EA account using old email / can’t play NHL online in XBoX Accessibility to solve the problem; How do i link a new EA account with my gamertag 584ac0f6-5b0e-452a-a50d-5565159c049c Discussion in 'XBoX Accessibility' started by ParishVT, Apr 29, 2020.

  1. ParishVT
    ParishVT Guest

    EA account using old email / can’t play NHL online


    How do i link a new EA account with my gamertag

    :)
     
    ParishVT, Apr 29, 2020
    #1
  2. XBF Brad A Win User

    EA account using old email / can’t play NHL online

    Hi ParishVT,

    Thanks for reaching out to the forums. We understand you are wanting to change the account linked to EA. Unfortunately, you will need to reach out to the
    EA forums for assistance with this.

    Thanks,

    Brad
  3. HassanB Win User

    Can`t play battlefield bad company 2

    Hello,

    EA Games have an online age requirement of 18+ when connecting to their online platform. This is a limitation put in by EA themselves not by Microsoft. It takes the age you put in when you first created your LIVE account. Regardless of changing any settings
    this message will not go away as your account is not old enough in EA's eyes in order to be able to play their games online. It's the same with Battlefield 3, Madden, NHL, FIFA, etc, the age of the account needs to be 18+ to be able to connect to EA's Online
    servers.

    The only way around this would be to create a new account that has the age of 18+ in order to be able to play this particular game online.

    Sorry.
  4. signoftheserpent Win User

    New gamertags

    that's unfortunate as that's now the only way i can play ea games online forevermore. I deleted my ea account months ago and that, according to them, is the only solution: new gamertag with new email address (even though a new gamertag will be associated
    with the old MS passport address which is the email i used on ea's log in). No BF3 for me then.
  5. HCaulfield14 Win User

    XBox Enforcement Team HELP!!

    If you can play online on other games and having issues with a specific game such as an EA game, then that's an issue with your game profile. Not Xbox account. You mentioned that you only have communication suspension, right? Communication Suspension just
    takes away your messaging, party chats, and communication privileges. Means you should be able to play online normally. You said you can play Overwatch, but not NHL. Then it's not an Xbox account issue. It's an EA server or origin account problem.
  6. RAAAAAAAAAAAAVE Win User

    Great Game

    Probably the worst NHL game experience I've ever had. And I've played EA's NHL series every year since 1992. Don't listen to the marketed fanboys who have linked their bank account to EA for them to syphon money from them.
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EA account using old email / can’t play NHL online

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