로그인이 안됩니다 [Edit - Translation] - I can not login

Hello there,

Thank you for posting here on the Xbox forums. Looks like you are unable to sign into Xbox.com. Have you tried using a different device to sign in? Also, would you mind typing out the error message you are getting? I am unable to translate the picture unfortunately.

Aside from that, I would try
updating your Password and your
Security Information.

Hope this helps!

Hi there!

Thanks for reaching out to us! If you are having difficulty logging into your account to sign into Xbox Live, then you may want to try logging into another device (like a computer, tablet or smartphone) at
account.microsoft.com to ensure that your log in information is correct. If you need to update any information like

password or security information,
click here.

If you are successful in doing so, then it may be an issue relating to your network connection, in which case, I would recommend using our

Network Connection solution to troubleshoot further.

Hope this helps out and please let us know the results!

Hello inbaekim,

Thank you for posting on the Xbox forums. We understand that you are attempting to set up an Xbox profile on your Microsoft account, but the Xbox website is giving you an error when you try to log in to it. This is the correct process to associate an
Xbox profile with your Microsoft account. Are you able to log in to the
Microsoft account website with the same credentials? We recommend making sure that

Windows 10 is up to date. Also, you can try performing
a clean boot before opening your browser and attempting to log in to the Xbox website. A “clean boot” starts Windows with a minimal set of drivers and startup programs,
so that you can determine whether a background program is interfering with your game or program.

네트워크 초기화를 해보 후 그래도 에러가 잦다면 초기화를 하셔야 합니다.
https://support.microsoft.com/ko-kr/help/10741/...

데이터를 외장하드 등에 백업하 뒤, http://bit.ly/W10RESET 의 지침대로 초기화를 하시기 바랍니다. 초기화시 데이터가 실되기에 반드시 데이터를 개별 으로 백업해야 한다는 참 하시기 바랍니다.

Web translation:

If you log in to another Microsoft home page, you will be logged in. If you go to the xbox homepage, you will not be logged in and you will not be able to click the login button.

Response:

Hi there,

could you try login in via a different browser or via inPrivate (Ctrl+Shift+P in Edge, IE or Firefox) or Incognito browsing (Ctrl+Shift+N in Chrome) depending on the browser used to see if that makes any difference.

Let us know the results