EE phone bill

Discus and support EE phone bill in XBoX on Consoles to solve the problem; Is there a known issue with being able to buy games etc with EE phone bill? i have tried to buy a game today and EE is now not showing as an option! I... Discussion in 'XBoX on Consoles' started by DJMarshallUK1, Oct 7, 2019.

  1. EE phone bill


    Is there a known issue with being able to buy games etc with EE phone bill?

    i have tried to buy a game today and EE is now not showing as an option! I have called EE and they have said there is no block

    regards

    :)
     
    DJMarshallUK1, Oct 7, 2019
    #1
  2. DJMarshallUK1 Win User

    EE phone bill

    Ive tried this 5 or 6 times and never receive a call! I am however able to purchase things of a lesser value? Is there a limit?EE are telling me there is nonissue their end
  3. DJMarshallUK1 Win User

    EE phone bill

    Hi Brad,

    im trying to buy Fifa 20

    regards
  4. DJMarshallUK1 Win User

    EE phone bill

    Hi,

    i already have my mobile number saved as a payment option however when i go to select that method it wont allow me to select it
  5. XBF Felixx P Win User

    EE phone bill

    Hello DJMarshallUK1,

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account / Microosft store and assist you with making your desired purchase.

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more.

    Felix

    Xbox forums support
  6. XBF Brad A Win User

    EE phone bill

    Hello DJ,

    Thanks for coming to the forums. What type of purchase are you trying to make? With some there are certain payment options that will not work. For example if buying Xbox 360 backward compatible games, you will need a credit/debit card. So in this instance
    its most likely the phone option isn't available for the purchase or it would show.

    Thanks,

    Brad
Thema:

EE phone bill

Loading...
  1. EE phone bill - Similar Threads - phone bill

  2. Contact phone number to dispute billing

    in XBoX Accessibility
    Contact phone number to dispute billing: Anybody have a number to get a real person? 0a57f5a9-585c-4935-b519-a301876dc4e8
  3. Billing to cell phone carrier.

    in XBoX Games and Apps
    Billing to cell phone carrier.: First off. I just found out i was banned from the commuity forums and i dont remember why. I read old forum post from 2015 that it is ok to create a new forum account to get help and chat with...
  4. Billing +1.888.882.6133 Xbox Customer Service Phone Number

    in XBoX Games and Apps
    Billing +1.888.882.6133 Xbox Customer Service Phone Number: Calling Xbox customer service faster by GetHuman. How Do I Contact Xbox Billing +1.888.882.6133 Xbox Customer Service Phone Number Directly Xbox Support offers help for Xbox One, Xbox 360, Xbox...
  5. Billed twice and can't access chat or phone call support

    in XBoX Games and Apps
    Billed twice and can't access chat or phone call support: I was billed twice last night for a game. Today was trying to access to chat/phone support but the system ask me to put my name and lastname (mandatory) but the fields are disabled (dark grey)....
  6. Billing by phone

    in XBoX on Consoles
    Billing by phone: you know when you buy a game or additional add-on to a game and you pay through your phone does it go on add onto your contact when you pay for your phone 68b918b6-ec29-43a1-909f-2c73ce37fa26
  7. Mobile phones bill charged for Xbox one games

    in XBoX on Consoles
    Mobile phones bill charged for Xbox one games: Someone is using my mobile phone number to buy Xbox one games and I am getting charge for it. Microsoft cannot locate the charges. They are really unhelpful in this situation and asked me to...
  8. Totally fed up!!!! Huge phone bill!!!

    in XBoX on Consoles
    Totally fed up!!!! Huge phone bill!!!: Ok, where do I start! Bought from Argos xbox1 plus Minecraft bundle. Was a Christmas present for my 8 year old daughter, as she's crazy about minecraft (as a lot of the young'uns are!) So,...
  9. BILLING ISSUE> DOUBLE BILLED ___AND CANNOT FIND A PHONE NUMBER TO SPEAK TO AN AGENT

    in XBoX on Consoles
    BILLING ISSUE> DOUBLE BILLED ___AND CANNOT FIND A PHONE NUMBER TO SPEAK TO AN AGENT: This is absolutely ridiculous that there isn't a *** contact number to call and speak to anyone about a *** billing issue. I was double billed for an xbox pack that my son bought. There isn't a...
  10. Billing support phone number?

    in XBoX on Consoles
    Billing support phone number?: Hello, I am a number of questionable charges in my bill. Where are the phone numbers so I can ask about the charges? Thank you, 877846e3-7e67-40b0-a3ec-8022adc87a37