Elite 2 Controller Repair

Discus and support Elite 2 Controller Repair in XBoX on Consoles to solve the problem; I bought my Elite 2 Controller and February, and it took a month before the left stick was constantly drifting upwards, rendering it useless. I'd... Discussion in 'XBoX on Consoles' started by usylo, Nov 23, 2020.

  1. usylo
    usylo Guest

    Elite 2 Controller Repair


    I bought my Elite 2 Controller and February, and it took a month before the left stick was constantly drifting upwards, rendering it useless. I'd planned on taking it to a local Microsoft store, but it closed due to Covid and never opened up again.

    It's been particularly disappointing considering I had issues with my first Elite controller (peeling grips), but trusted Microsoft to fix any pre-existing issues when I bought the Series 2. Instead I feel like I was robbed off $180.

    Any help pointing me in the right direction to have my Elite 2 controller fixed so it's not a complete wash would be much appreciated.

    :)
     
    usylo, Nov 23, 2020
    #1
  2. dragonemperor34 Win User

    Elite controller 2 repair

    Hi Kavakavazevualana,

    I would get in contact with UPS, the package could be stuck in transit somewhere, also with the corona virus pandemic going around, there could be problems with the speed of the mail system, I'd also put in a support ticket to Microsoft just to make sure
    something just isn't reporting properly

    Xbox Support- Support.microsoft.com
  3. reavethejust2 Win User

    Elite 2 Controller Repair

    Instead I feel like I was robbed off $180.
    We both were.

    I hope you get help, but I doubt it. I have an Elite 2 Controller RB button that stopped functioning consistently this summer and found that the warranty was up. Now they have extended the warranty but the Device Service and repair page tells me they can't
    continue with my order and to Contact Us (link).

    The Contact Us link only allows me to go to a Virtual Assistant chat which tells me that the warranty is up, directly contradicting the other page. So, it's all a dead end. An "extended" warranty that doesn't actually get honored because there is no avenue
    to pursue it.

    I've put up with terrible hardware from this company for too long and I am done.

    -2 red ring 360's meant I was dumb enough to buy a third.

    -Launch XBox One that never worked properly (wouldn't read standard DVDs) meant I was dumb enough to buy a XBox One X when they went on sale late in the generation.

    -Spending on the Elite 2 controller for only a few months of use before it became crippled was the last straw.

    Going to sit out the Series X/S and play PC Gamepass games until my subscription runs out.
  4. PalmettoBling Win User

    Elite controller 2 repair

    During the current medical crisis, shipping and deliveries have been affected. The normal timeline might be affected in getting your package to the facility, the facility acknowledging its arrival, and service being done, the system being updated or a combination
    thereof. You might want to call the service desk of the parcel carrier to verify the package is being delivered or get more information on why it has not been yet.

    It is frustrating, I know, but with the current situation in the world, I would urge further patience in the matter. The parcel carrier might be able to provide more information on its status.
  5. bowski477 Win User

    Xbox Elite Controller Bumpers

    Discussion of self repair is not allowed on the forums. There is a support page for assistance with

    Elite Controller repairs
    .
  6. AngelObullets Win User

    why are xbox one controllers so faulty and wear out fast and unreliable compared to other xbox controller generatioms

    The elite controller series one did have a few faults but did have a good repair back up system but the stronger one is the series 2.
Thema:

Elite 2 Controller Repair

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