Elite controller would appear lost in repair.

Discus and support Elite controller would appear lost in repair. in XBoX on Consoles to solve the problem; I sent my Elite controller off for repair on August 28th and UPS tracking confirmed it was delivered September 5th, I've since had no communication... Discussion in 'XBoX on Consoles' started by Lidders88, Sep 23, 2022 at 7:33 PM.

  1. Lidders88
    Lidders88 Guest

    Elite controller would appear lost in repair.


    I sent my Elite controller off for repair on August 28th and UPS tracking confirmed it was delivered September 5th, I've since had no communication from Microsoft and I've been unable to get in touch with the correct department as the callback feature isn't working.

    Any advice on what the next step is would be much appreciated as thus far the customer care I've received trying to get to the correct department has been nothing short of woeful.

    Thanks in advance.

    :)
     
  2. gds1972 Win User

    Elite bumpers

    Hi

    It is not possible to purchase bumpers for the elite controller directly from Microsoft, If the bumpers of your elite controller require replacing the controller would need to be sent to
    Microsoft repair centre for this.
  3. bowski477 Win User

    Xbox Elite Controller Bumpers

    Discussion of self repair is not allowed on the forums. There is a support page for assistance with

    Elite Controller repairs
    .
  4. CyberAlexMM Win User

    RB Slowly Becoming Unresponsive Unless Pressed In A Specific Spot

    So wait, I don’t have the elite controller, the controller in question is the one that came with the Series X. How much would it cost to repair a standard controller? And yes I’m in the US.
  5. XBF Brad A Win User

    xbox controller return

    Hello Homer,

    Thanks for reaching out to the forums. We understand you have question on a repair. Unfortunately, Xbox controllers( not counting Elite controllers) only have a 90 day warranty. If the controller is 5 months old, then it would not be in warranty for a repair/replacement.

    Thanks,

    Brad
  6. ♥ Jamie ♥ Win User

    elite controller

    If your controller is out of warranty you can still get it repaired, however, shipping and the repair won't be free. You can find steps on servicing your Elite Controller right here https://www.xbox.com/en-US/accessories/controllers/elite-wireless-controller
Thema:

Elite controller would appear lost in repair.

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