Elite Series 2 Pre-Order Missing Parts

Discus and support Elite Series 2 Pre-Order Missing Parts in XBoX on Consoles to solve the problem; I recently received my Elite Series 2 controller and am do excited to play with it. Upon the unboxing, I found that the original d-pad attachment that... Discussion in 'XBoX on Consoles' started by DanielGuerrero5, Nov 8, 2019.

  1. Elite Series 2 Pre-Order Missing Parts


    I recently received my Elite Series 2 controller and am do excited to play with it. Upon the unboxing, I found that the original d-pad attachment that looks somewhat like a plus sign (+) was not in the case or anywhere else in the box. I don’t want a refund
    or an exchange, just want the part sent out to me. Anyone else missing parts?

    :)
     
    DanielGuerrero5, Nov 8, 2019
    #1
  2. DanielGuerrero5 Win User

    Elite Series 2 Pre-Order Missing Parts

    Hello,

    I have called the support number several times. I called 1-877-696-7786 about 3-4 times. Every time I called, I was transferred to someone who would look over the case, and then tell me they couldn't help and to call the exact same number to help with the
    issue. I don't know how calling the same number would transfer me to someone different, but I did and the result stayed the same.
  3. XBF Amber M Win User

    Elite Series 2 Pre-Order Missing Parts

    Hi DanielGuerrero5,

    Thanks for reaching out to us in the forums for this situation. If you pre-ordered the v2 Elite from the Microsoft Store, then you may wish to reach out and

    contact Microsoft Store Support
    to let them know that the part was missing from your order. It should have been located in the case; however, if it was missing when you received it, then they'll be able to rectify the situation for you.

    Give them a call and explain the issue. Please let us know the results.

    I hope that this helps you out!
  4. XBF Crystal P Win User

    Elite Series 2 Pre-Order Missing Parts

    Hi there Daniel,

    Thanks for the reply. I understand there is an issue with the Xbox One Elite controller series 2.
    I recommend to contact Customer Support for further assistance. You will
    have to schedule a callback.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic – warranty, service & repair
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    Give this a try and let us know the results.
  5. a sittingduck73 Win User

    Deus Ex: Mankind Divided Deluxe Edition - Season Pass shows "Owned" but I cannot install and am not getting the SP DLCs

    So this is what I got

    2 praxis kits

    1 of each grenade

    1300 crafting parts

    2000 credits

    Elite tranq rifle

    Elite Combat Rifle

    Elite battle rifle

    Elite 10mm pistol

    Classic revolver

    Enforcet armour

    Modern armour

    Classic armour

    Classic trench coat

    Intruder trench coat

    Modern trench coat.

    I pre- Ordered the the deluxe edition with season pass

    Seems I'm missing equipment from the assault pack
  6. NeoDan123 Win User

    Xbox elite controller 2

    Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

    Series 1 paddles, thumbsticks is not compatible with series 2.
Thema:

Elite Series 2 Pre-Order Missing Parts

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