Email address associated with XBOX account

Discus and support Email address associated with XBOX account in XBoX Accessibility to solve the problem; I set my son's XBOX account up when he 4 years old under my email address. My son is now 11 and would like for it to be under his email address now... Discussion in 'XBoX Accessibility' started by Kim_1210, Sep 4, 2019.

  1. Kim_1210
    Kim_1210 Guest

    Email address associated with XBOX account


    I set my son's XBOX account up when he 4 years old under my email address. My son is now 11 and would like for it to be under his email address now that he has one. Is this possible to do without losing his gamer tag and history?

    Thank you,

    Kim

    :)
     
    Kim_1210, Sep 4, 2019
    #1
  2. PeterSoftx64 Win User

    Logging in to Xbox Live

    Hello,

    It means you already have a Xbox Account associated to your Email you put in for your new account. Try using another email. Or change the email address of the account associated with the Email you are trying to use.
  3. Mister Quasar Win User

    Adding/Changing an email to an existing Gamertag

  4. steeledwand7664 Win User

    New gamer tag created

    You signed in with a different email than what is with the account that is associated with your xbox 360 profile you can find the email associated with that profile by signing in on the account on the 360 going to settings and account and then billing info
    and it will show you the email address that is associated with that gamer tag
  5. Edocsil 2020 Win User

    microsoft gamertag not working

    This does suggest Microsoft account is associated with the wrong email. What I would do is on the Xbox with the Gamertag you believe is the right one is check the E-mail address associated with it. A Gamertag is associated with a Microsoft Account but
    the E-mail address that is associated with a Microsoft Account\E-mail address can change. Hope that helps and makes sense.
  6. Kim_1210 Win User

    Email address associated with XBOX account

    In order to keep things simple, can I call XBOX and ask them to associate his gamer tag to a new email address and remove my email completely without affecting his profile on XBOX or history?

    Thank you :)
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Email address associated with XBOX account

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