email is a xboxlivefamily

Discus and support email is a xboxlivefamily in XBoX on Consoles to solve the problem; Ive had the xboxlivefamily email forever and its annoying cause every time i try to put it in gmail or i see what someone says in these comments it... Discussion in 'XBoX on Consoles' started by Hadz_C, Jul 22, 2021.

  1. Hadz_C
    Hadz_C Guest

    email is a xboxlivefamily


    Ive had the xboxlivefamily email forever and its annoying cause every time i try to put it in gmail or i see what someone says in these comments it never works like can the microsoft just change my email to my mail gmail

    :)
     
    Hadz_C, Jul 22, 2021
    #1
  2. DylanM819 Win User

    Xboxlivefamily Email

    Hi Genevieve,

    It is a personal account that has been set up for many years, under the old family xbox live plan.
  3. iareBRENDEN Win User

    Xboxlivefamily Email

    https://answers.microsoft.com/en-us...l-adress/49b87976-d63f-46ff-9f0b-98ddf7a2616b

    I'm unfamiliar with this email domain, but found a past thread here that might help you eith th alias problem.

    I would also google "xboxlivefamily email" and take a look at some results. It seems like these emails were automatically generated by Microsoft years ago when family account were possible. They were for login purposes and never meant to recieve emails.
  4. DylanM819 Win User

    Xboxlivefamily Email

    It was a child account originally, I’ve been using it for a number of years now. I noticed the email problem when I signed up for Hulu on xbox and then was unable to access the account but I am still being charged for Hulu monthly. Just trying to receive
    recovery emails as well as updates on the reward points that I’ve spent on raffles.
  5. Genevieve Cri Win User

    Xboxlivefamily Email

    Hi DylanM819,

    Based on the error message that you are getting, it seems that your Xboxlivefamily email address configured differently. Could you please verify if this email is a personal, work, or school account?

    To notify us and have us get back to you, simply reply to this post.
  6. Genevieve Cri Win User

    Xboxlivefamily Email

    Thank you for that information, Dylan. Since your account is under the old family Xbox live plan, we highly suggest that you contact our Xbox Support to get further assistance on how to manage this
    situation. They are more equipped to guide you on how to change the account as a primary alias.

    Or else, you may contact our Microsoft Support via the links below:

    Email
    Microsoft support


    Chat
    with Microsoft support


    If you need more information from us, you can get back to us by replying to this thread or create a new thread using this link if
    you have a different concern.
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email is a xboxlivefamily

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