emails

Discus and support emails in XBoX Accessibility to solve the problem; Hi. My stepson got an xbox for christmas and it was set up by his older brother with his email address and bank card. He then proceeded to spend £300... Discussion in 'XBoX Accessibility' started by Zoe80, Jul 28, 2019.

  1. Zoe80
    Zoe80 Guest

    emails


    Hi.

    My stepson got an xbox for christmas and it was set up by his older brother with his email address and bank card. He then proceeded to spend £300 on his brothers bank card (unsupervised play by his mother!) so he sold his xbox. For his birthday his dad and
    myself bought him an xbox and he set up a new gamertag, he still has his old gamer tag with all his other games on it however when trying to access it it asks for a security pin which has been sent to his older brothers email address and we can not get that
    code as his older brother wont give him it even when we try to explain we want to get rid of his details so he has no comeback from it, however we did have access to his old gamertag as we removed the credit card that was on it. so my question is how can i
    remove the email address for his old account and put mine on it? i have tries to go through xbox assist but still waiting!!

    :)
     
    Zoe80, Jul 28, 2019
    #1
  2. salomamo Win User

    No email:(

    [quote user="qDrUnKenAnGeLp"]

    I got mine through xbox live on my console... however I have no idea how to use the code! Where can you redeem it??

    [/quote]

    Redeem the code online on your pc, click on my account at the top of this page. Then click on Redeem code should be under Payment and billing. Hope this helps
  3. HassanB Win User

    email

    Hi,

    As far as I can see the changing e-mail system is not down as far as the
    status page
    is showing.

    Can you try to change the e-mail to something else (another e-mail instead of the e-mail that's giving this error). You may also want to read up on the
    account security guide here to make sure everything checks out. That is the best way to make sure your account is safe :).
  4. Mister Gwyther Win User

    Emails

  5. bowski477 Win User

    Emails

    Apologies but once you redeem a code it cannot be reversed and codes are not being resent. The specializations will eventually be released to all players. These codes were for early access.
  6. DigitalAssassin Win User

    email

Thema:

emails

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