Endless xbox region errors in store

Discus and support Endless xbox region errors in store in XBoX on Consoles to solve the problem; I am trying to upgrade my xbox live gold to gamepass. But when I try I get "You currently have a subscription from a different region. If it still... Discussion in 'XBoX on Consoles' started by Mistuke, Apr 5, 2021.

  1. Mistuke
    Mistuke Guest

    Endless xbox region errors in store


    I am trying to upgrade my xbox live gold to gamepass. But when I try I get

    "You currently have a subscription from a different region. If it still doesn't work, please contact customer support."

    But doesn't tell me what!

    When I try migrating my account I get

    "There’s a problem completing your move right now. Please check the Region Change Support Page to make sure it will work for you and try again later."

    Both errors are incredibly useless. While I do have subscriptions from before I moved on other Microsoft services (Namely Azure and Onedrive), I have no other xbox subscriptions.

    In general this region thing has been hell for me, can it be fixed?

    When I try to contact support and it asks me for my phone number that dies with

    "Sorry, we're having trouble connecting you. Feel free to try again or ask another question."

    The (quite useless) virtual assistance points me at [1] which I have already done and everything is set to UK.

    The only store that allows me to slightly proceed is the US one, which seems to indicate it locked to the US (but I don't have a valid address or payment method there anymore).
    When I go to https://account.microsoft.com/profile my region is UK, when I go to payment addresses my default payment and shipping addresses are UK but the US address shows up in "other". I delete it and after a while it comes back.

    This is so frustrating. Does anyone know of a way to *actually* contact Microsoft support? They didn't used to be so trash.

    [1] https://support.xbox.com/en-GB/help/account-profile/manage-account/update-microsoft-account-country-region

    :)
     
    Mistuke, Apr 5, 2021
    #1
  2. alexteam27 Win User

    I can not do dlmashku with my account [Translate] I can not bind the home console with my account

    The game have be buy on your region store or other store ? What's your error number ?
  3. FinalBarbecue71 Win User

    i cant get to the home screen

    Same here. Xbox one is no longer useable. Endless Loop of trying to open an app and the above error code appearing.
  4. ngocphi Win User

    FREE Fable III Game

    they are restricted by sales thats why you are getting that error

    do you not understand the error?

    it is not available in your region

    if your store gives you a copy thats an imported one

    not a slovakian copy

    xbox live is not in your region if you cannot make an account for your region

    if you are importing a prepaid card that is on you to provide that not ms

    that also means you are restricted to non region locked content and bu the region of your account
  5. Uwe. Win User

    Anyone else having trouble downloading the new Pandora app?

    Did you tried to exclude any errors from your side? Wrong store region, closed NAT, internet connection not stable, hard reset the Xbox?
  6. Max6306 Win User

    Trying to get Sine Mora (360) through Games with Gold

    Doesnt work for me, germany, because of the known error of the endless loading loop
Thema:

Endless xbox region errors in store

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