Erro na compra [Translation - Error in buy]

Discus and support Erro na compra [Translation - Error in buy] in XBoX Sales and Promo to solve the problem; Estou tentando comprar v-bucks E não estou conseguindo,está dando um erro que não tem na busca de código de erro. O que posso fazer para conseguir... Discussion in 'XBoX Sales and Promo' started by gssampaiotnnd22, Dec 23, 2018.

  1. Erro na compra [Translation - Error in buy]


    Estou tentando comprar v-bucks

    E não estou conseguindo,está dando um erro que não tem na busca de código de erro.

    O que posso fazer para conseguir comprar ?

    ___________________________________

    [Translation - I'm trying to buy v-bucks

    And I'm not getting, is giving an error that does not have in the search for error code.

    What can I do to be able to buy?]

    :)
     
    gssampaiotnnd22, Dec 23, 2018
    #1
  2. XBF Brad A Win User

    Erro na compra [Translation - Error in buy]

    Hello gssampaiotnnd22,

    What is the error that you receive? You stated you are trying to purchase on your phone. Have you tried to purchase the V-bucks on a PC or console?

    Thanks,

    Brad
  3. XBF Crystal P Win User

    Erro na compra [Translation - Error in buy]

    Hi there gssampaiotnnd22,

    Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with completing a purchase on
    the Microsoft Account.

    I recommend to
    power cycle your Xbox One console(Disconnect
    and reconnect your console's power cable) and
    Review your Microsoft Account
    payment details and ensure everything is accurate and up to date.

    If the problem persists,
    contact Customer Support
    for further assistance.

    Hope this helps.
  4. gssampaiotnnd22 Win User

    Erro na compra [Translation - Error in buy]

    eles me mandaram vir falar com vocês

    O erro é esse

    [Translation - They told me to come and talk to you. The mistake is this.]


    [​IMG]
  5. gssampaiotnnd22 Win User

    Erro na compra [Translation - Error in buy]

    I can not, even on another cell phone
  6. XBF Crystal P Win User

    Erro na compra [Translation - Error in buy]

    Hi there,

    Thanks for the reply. Unfortunately, if the mobile is not responsive, we will recommend to try a different device with a stable internet connection.

    • Can you describe the issue?
    • Do you receive a loading screen? Error Message?

    Try this and let us know the results.
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Erro na compra [Translation - Error in buy]

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