Error 800874721

Discus and support Error 800874721 in XBoX on Consoles to solve the problem; When I try to go onto Account Management, it starts to load but then I get an Error 800874721..... The support service said I should clear my cache... Discussion in 'XBoX on Consoles' started by BigBob145, Jun 4, 2014.

  1. BigBob145
    BigBob145 Guest

    Error 800874721

    When I try to go onto Account Management, it starts to load but then I get an Error 800874721.....

    The support service said I should clear my cache twice, download and recover my gamertag and forward my ports.

    I have done all of the above and I still can't access account management. I tried purchasing dlc and I can see my old card but I want to add a new one. The same error happens when I try to select the use other payment method option.

    BigBob145, Jun 4, 2014
  2. Gift3d
    Gift3d Guest
    Credentials error

    credentials? isnt that like your accont info?

    Try to go on and sign into it and see if u have any messages. might just need to verify an email or something
    Gift3d, Jun 4, 2014
  3. PB7
    PB7 Guest
  4. HELLRAZER305 Win User

    Error Error Error

    DID you fix it I got the same one??
  5. InFaDeLiTy Win User

    Errors Errors Errors

    No not at all, I cannot connect to XBL at all, I am not sure what is happening, I know my internet is working fine and ive never had issues with this console but since the most recent update my xbox wouldnt download/install it properly and i havent been
    able get online at all its quite lame.
  6. Mister Fitzer Win User

    Errors Errors Errors

    Hey mate, can you please list the exact errors you're encountering? Also, go ahead and take a few minutes to answer the bold questions

    , as we'll need that information to help resolve the network issues.
  7. Photonimus Win User


    Well, first things first.... If you want help, conduct yourself in a pleasant and respectable manner. Secondly, we can't help unless you describe a problem fully. Even then, we can only go through steps to try to help, so you need to cooperate. If the answers
    don't work, getting angry is not the course of action, it means we need to dig deeper.

    If someone reads the issue and directs you to a solution, try it out. If it doesn't work, let us know so we can dig deeper.

    And most importantly, understand that we here on these forums are not microsoft/xbox employees, we are gamers such as yourself trying to help out. When an issue requires contacting official support, they wont put up with this kind of attitude over the phone.

    So again I say, please reply and fully explain each issue you are having so we can work through this.
  8. Temhotabot Win User

    Errors Errors Errors

    Have you done any self repairs to the console? Such as replacing the disc drive or fixing an RRoD?

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