Error buying

Discus and support Error buying in XBoX Sales and Promo to solve the problem; I can not finish buying a game in Xbox Game Store. "Contact Microsoft Support. Payment can not be processed." What's the problem?... Discussion in 'XBoX Sales and Promo' started by LEGEND4RY ACE, Aug 10, 2019.

  1. Error buying


    :)
     
    LEGEND4RY ACE, Aug 10, 2019
    #1
  2. Nilardo Win User

    ERROR BUY

    Where did you buy it? In the Microsoft store?

    Contact official MS support if you did buy it in the MS store.

    They can refund it.
    Could you give me the MS support link? Thanks..
  3. onyxishere Win User

    Buying error

  4. XBF Felixx P Win User

    Error buying

    Hello LEGEND4RY ACE!

    Thanks for responding with the update.

    Like my fellow XBF colleagues mentioned above, I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be causing
    that issue.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  5. LEGEND4RY ACE Win User

    Error buying

    For sure. The last purchase was 4 days ago
  6. denis97g Win User

    Error buying

    is your payment method updated and still valid?
Thema:

Error buying

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