Error Code 0x00000007

Discus and support Error Code 0x00000007 in XBoX on Consoles to solve the problem; I'm trying to install Sonic generations on my Xbox, but get the message "Page could not be loaded" with error code Error Code 0x00000007. Anyone now... Discussion in 'XBoX on Consoles' started by MarkHolloway3, Mar 22, 2020.

  1. Error Code 0x00000007


    I'm trying to install Sonic generations on my Xbox, but get the message "Page could not be loaded" with error code Error Code 0x00000007.

    Anyone now how I fix this?

    Thanks

    :)
     
    MarkHolloway3, Mar 22, 2020
    #1
  2. MarkHolloway3 Win User

    Error Code 0x00000007

    Thanks for the advice. I didn't need to do that in the end. I just left it for a couple of hours and it was miraculous working when I returned.

    I was then confronted with with another message telling me that couldn't purchase the game (even thought it's free!!) because I needed a billing account (even though I have a credit card and paypal account linked to the Xbox!!!), but not offering me any
    way to add such billing account or any advice on how to create one. After 45 mins of googling and going round in circles, I found a web 1.0-style we page in the depths of the Microsoft website into which I entered my address (twice!)... and it worked.

    Microsoft do like to challenge us don't they!

    Anyway, its currently installing. I'm now wondering what fun (??!) I will encounter when I try and open it.

    Thanks for your help.
  3. Jeremy2085 Win User

    Error Code 0x00000007

    Have you tried hard reseting your console by holding down the power button for 30 seconds before releasing and pressing the power button again to see if that fixes the problem?
  4. XBF Ruben D Win User

    Code 0x00000007 error

    Hello
    MarkHelvenston
    ,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to load the Microsoft store.

    There is currently an active service alert that is causing the Microsoft store to not work effectively, but you can select
    the notify me option on the alert to get notified when the store is back up and running.

    Thank you again for posting on Xbox Forums!
  5. XBF Javier R Win User

    Code 0X00000007

    Hello ez 0z,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability load a game through the Microsoft store.

    There is currently an active service alert that is causing the Microsoft store to not work effectively, but you can select
    the notify me option on the alert to get notified when the store is back up and running.

    Best wishes!
  6. zoreo Win User

    Error message 0x00000007 on Microsoft Store when attempting to load game page

    unfortunately that is the first place I went to look for help and when I enter in the code it says "Sorry! No Support articles were found for "0x00000007"."
Thema:

Error Code 0x00000007

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