Error code 0x80048504 on Microsoft Puzzles

Discus and support Error code 0x80048504 on Microsoft Puzzles in XBoX Games and Apps to solve the problem; I am receiving error code 0x80048504 when accessing my Microsoft Puzzles game which I pay a subscription for, or when trying to just log into the XBox... Discussion in 'XBoX Games and Apps' started by The_Moo, Aug 15, 2022.

  1. The_Moo
    The_Moo Guest

    Error code 0x80048504 on Microsoft Puzzles


    I am receiving error code 0x80048504 when accessing my Microsoft Puzzles game which I pay a subscription for, or when trying to just log into the XBox app. The game will not allow me to sign in, and provides that error when I try to attempt it. I do not get to a stage where I can sign in/type in username and password fields. I am able to log into XBox live online, through browser, totally fine, so I know my account is fine, but not into the xbox apps on my pc.

    There is no record of this error code in any Microsoft help files, nor is there apparently any way to contact Microsoft for support, even though I'm paying for this app, which I find very strange.

    first picture is from the puzzles game and send picture is same error code when launching xbox app directly, and attempting to sign in. This all worked 3 days ago.


    Error code 0x80048504 on Microsoft Puzzles [​IMG]


    When I attempt to send feedback through the app, I get the same error code when attempting to sign in and monitor progress of the feedback, yet I'm logged in right now on XBox's website.

    Does anyone have any ideas? I've bought a ton of puzzle packs and been doing puzzles for ages in this app, so I'm really not excited about the idea of uninstalling the game if it's going to all reset. Thank you in advance for any help/ideas!


    Error code 0x80048504 on Microsoft Puzzles [​IMG]


    :)
     
    The_Moo, Aug 15, 2022
    #1
  2. JosefLBohorquez Win User

    Error code 0x80048504 on Microsoft Puzzles

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this The_moo

    Please try this:

    Press Windows button and type Services

    On Services App from the list of results, press right-click and run it as administrator

    Scroll to the bottom and find the following services:

    IP Helper
    Xbox Live Auth Manager
    Xbox Live Game Save
    Xbox Live Networking Service
    Gaming Services

    And do this with each of the services listed above:

    Right-click over the service and select Properties.
    Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
    If the service isn’t started, click Start to start the services

    Restart your PC and give it a new try.

    If maybe the issue persist proceed with this;

    Press Windows + X, then click on Windows Powershell (Administrator)

    Then type or copy/paste this command and press enter:

    Get-appxpackage Microsoft.XboxIdentityProvider | Remove-AppxPackage

    Restart your PC and install the recently deleted app:

    https://apps.microsoft.com/store/detail/xbox-id...

    Finally go to Windows Settings > Apps and Features > Xbox app > Reset and Repair, then restart your PC and give it a new try.

    If that doesn't work please also try these tutorials:

    https://support.microsoft.com/en-us/windows/fix...

    https://support.microsoft.com/en-us/account-bil...

    Or try this (RainingRoses response):

    "Try the following options for Windows 10/11:
    1. Go to Credential Manager (https://support.microsoft.com/windows/accessing...) > Windows Credentials (not the Web option), select XblGrts|DeviceKey and remove.

    2. Go to Settings > Accounts > Email & accounts. Select your account with the issue and verify that the ‘Apps need to ask me to use this account’ setting is enabled. This would especially help if you have multiple accounts as you would have the option to choose the correct account on startup, but you can always change it back to the automatic option if you prefer. You can also try to remove the account from here and re-add it later.

    3. Follow this file path: C:\Users\[Your Username]AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
    Delete the Accounts and Cache folders, which will be deleted from the Xbox Identity Provider

    Note that the highlighted code in this file path depends on your system so may vary.
    If you don’t see a particular folder, then confirm there’s no search filters applied and select ‘show hidden items’, or you can just search for the folder in the search bar.
    Restart your PC after trying the above steps, so that these properly take effect next time you sign in. It may also help to then reset and repair and/or uninstall and reinstall the Xbox apps where this error occurs."

    Source: https://answers.microsoft.com/en-us/xbox/forum/...

    Let me know how it goes, I'll be waiting for your reply
    Greetings
  3. Roger Temp Win User

    Signing into Xbox app on Windows 10

    My issue is the same, with error code 0x80048504. Have been locked out since 15/8, and the error applies to both Solitaire Collection and Microsoft Store.
  4. ShaneHepburn Win User

    Xbox Live Login is not working

  5. Julian_ Win User

    Xbox Live Login is not working

  6. Loraine Mon Win User

    error code 0x80048504

    Hi,

    Issues with signing in to Xbox App may occur if the app is not updated or not connected to Xbox Live Servers. To resolve your concern, we suggest that you run the troubleshooter for Windows Apps on your computer by clicking the Run troubleshooter button
    on this link. This process will check and resolve common issues with the apps on your PC.

    If you are still unable to sign in, make sure that your Microsoft account is added to your PC by following the steps below:

    1. Press Start and click on the Settings icon.
    2. Go to Accounts and click Email & App accounts.
    3. Click on Add an account and add the Microsoft Account that you used to purchase the game.
    4. Restart your computer for the changes to take effect.

    If the issue persists, reset the Windows Store to clear the Store cache. Here's how:

    1. Press Windows key + X on your keyboard.   
    2. Click on Command prompt (Admin).   
    3. Type wsreset.exe, and then hit Enter.   

    After resetting the Windows Store, uninstall and reinstall the Xbox App to update it.

    1. Click Start, and then type Windows PowerShell on the search box.  
    2. Right-click, and then select Run as administrator.  
    3. Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage  
    4. Hit Enter.  
    5. Launch Windows Store and download Xbox App.  
    6. Sign in with your account again.

    Keep us updated with the results after performing the suggested solutions above.
Thema:

Error code 0x80048504 on Microsoft Puzzles

Loading...
  1. Error code 0x80048504 on Microsoft Puzzles - Similar Threads - Error code 0x80048504

  2. Fifa 22 won't update for my son, error code 0xd05e0126. Tried everything but it won't update.

    in XBoX Games and Apps
    Fifa 22 won't update for my son, error code 0xd05e0126. Tried everything but it won't update.: Fifa 22 won't update for my son, error code 0xd05e0126. Tried everything but it won't update. 02ca197e-8c63-4a15-99ba-094b5204b76b
  3. Minecraft Error code -1073741819

    in XBoX Games and Apps
    Minecraft Error code -1073741819: Please help when I try to launch Minecraft Java it crashes and gives me the error code -1073741819 I'm confused can anyone please help? d9ea9872-7a17-47d0-8c38-0040af8b93f4
  4. Error code 0x803f8001 occurs everytime i launch Sonic The Hedgehog 3

    in XBoX Games and Apps
    Error code 0x803f8001 occurs everytime i launch Sonic The Hedgehog 3: I downloaded this game to my Xbox from the Xbox app and its showing this pop up with the error code from the title. 8a8f23eb-2ea5-4d4c-a15e-da3018d05449
  5. Error code 1 game crashed fabric mod

    in XBoX Games and Apps
    Error code 1 game crashed fabric mod: Hi , I use to have this problem before but I was too lazy to post it so I just went ahead and delete the Minecraft launcher and use lunar client, after a couple of months I redownload Minecraft...
  6. What is error code 0x80048504

    in XBoX on Windows
    What is error code 0x80048504: ?When I try to open any games on my Microsoft Surface 3 Pro, I get a message that my computer cannot sign in to XBOX and an error code 0x80048504. This syarted after a recent Microsoft update....
  7. error code 0x80048504

    in XBoX Games and Apps
    error code 0x80048504: I have an issue about error code 0x80048504 I can log in MS homepage, window store But only I can not log in to XBOX APP on Windows 10 Well I logged on to my old xbox 360. Maybe that action...
  8. Error Code 0x80048504

    in XBoX Games and Apps
    Error Code 0x80048504: I have by xbox insign error Code 0x80048504 5a837e6e-6706-4619-9912-19c1a98a5c14
  9. Error code 0x80048504

    in XBoX on Consoles
    Error code 0x80048504: I've been getting this error code for months now. with lots of research and contacting support I still cannot sign into my windows 10 xbox app. I've tried everything. Error code 0x80048504...
  10. windows 10 error code 0x80048504

    in XBoX on Consoles
    windows 10 error code 0x80048504: windows 10 error code 0x80048504 when i try to sign in to the xbox app or any xbox games 3d16b524-d09d-48d2-bd2e-4802cf14796a