Error message when removing items from cart

Discus and support Error message when removing items from cart in XBoX Sales and Promo to solve the problem; I have 2 items in my cart that i want to remove. When I press the remove button, it is unsuccessful and states an error code with description previous... Discussion in 'XBoX Sales and Promo' started by Solairis, Sep 24, 2020.

  1. Solairis
    Solairis Guest

    Error message when removing items from cart


    I have 2 items in my cart that i want to remove. When I press the remove button, it is unsuccessful and states an error code with description previous request in process.

    At the same time, I cant checkout with these items due to other errors. The chat and phone support either pass me off to someone new or they tell me to wait, but the problem is now 48 hours old.

    Has anyone experienced and solved this issue?

    Note: this is on the Canadian store and it is present between multiple devices with browser cache cleared.

    :)
     
    Solairis, Sep 24, 2020
    #1
  2. DownstreamServiceErr Win User

    Payment took, but no games.

    Thanks Njal,

    No, I did not get payment confirmation as usual, it pretty much locked up at that point then the error message showed. My shopping cart still shows the error, cannot get into it to view cart or saved items anymore.

    Cheers for the link.
  3. DrifterX22 Win User

    Cannot download from Download History on 360

    Purchase and download problems

    You may get an error message or code when you try to purchase or download content from Xbox Live.

    If you get one of the following errors when you try to purchase or download content from Xbox Live, see the linked solution page:

    If you get a "This Item is No Longer Available" error message when you try to redownload Xbox Live content, the item may have been removed from Xbox Live. Content may be removed from Xbox Live due to regional legal requirements or other issues. In these
    situations, the item is no longer available for purchase or download

    Troubleshoot Xbox Live content problems on Xbox 360
  4. St3pp1nRaz0r Win User

    Call of Duty Dual License Confusion.

    After going from cart to check out, Wal-Mart says item unavailable.
  5. Mistress Sara Win User

    "Play Anywhere" card redemption

    Hi there.

    To enter a promo code, you would go through the purchasing steps on the store - microsoftstore.com, put the specific item in your cart then there is an option for Enter a Promo Code right in the Cart below the cart items.

    The promo code would then show the addition/deduction of that the code was for.
  6. JustKevCor Win User

    Order in cart

    I had the same issue since this morning. Xbox series X in cart, go to checkout, then error message stating an issue on their end and to “try again in a bit.” I tried all morning into this evening. Decided to call them...On hold with xbox support for 1
    hour and 49 minutes before someone picked up only to tell me that the item in my cart is sold out even though i had an order number and expected ship date.
Thema:

Error message when removing items from cart

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