Error: Not being able to read disc's info! Please read.

Discus and support Error: Not being able to read disc's info! Please read. in XBoX on Consoles to solve the problem; The current patch for the Xbox One is what is causing the Xbox One's to not be able to read the disc's. I personally have gone through the process of... Discussion in 'XBoX on Consoles' started by bas Epidemic, Aug 19, 2014.

  1. bas Epidemic
    bas Epidemic Guest

    Error: Not being able to read disc's info! Please read.


    The current patch for the Xbox One is what is causing the Xbox One's to not be able to read the disc's. I personally have gone through the process of returning it to the store that I purchased it at, but to be honest if you can wait it out it will be fixed
    in the next day or so. I was on the phone with Microsoft practically all day yesterday and I'm pretty positive it will be fixed soon. Just stay patient everyone (I know we shouldn't have to stay patient, but things happen. It is technology after all) Error: Not being able to read disc's info! Please read. :)

    How I Know: Tested 12 Xbox One's. lol

    :)
     
    bas Epidemic, Aug 19, 2014
    #1
  2. Xbox Wont read disc's.

    Whenever I put in black ops to play it, it says reading.....then, open tray. and the day before that it was saying "disc unreadable" and now today its not even reading the disc and i've washed it, went to xbox support and did all the steps, and I tried putting
    in different games but it did the same thing to them too, and i have been all over the internet for answers and what I think happened is that the tray is loose or something or the laser is broken but what I want to know is if I should send it into xbox support
    for repair or if there's an easy way to fix this.
     
    Communism Rise, Aug 19, 2014
    #2
  3. BrutishCHIC
    BrutishCHIC Guest
    Help Xbox Won't Read Disc's!!!

    Please help me my xbox will not read my disc's sometimes for hour or days even how can i fix it with out having to replace my xbox?
     
    BrutishCHIC, Aug 19, 2014
    #3
  4. chin5an
    chin5an Guest

    Error: Not being able to read disc's info! Please read.

    hope this will do... i can't replace my machine here...
     
    chin5an, Aug 19, 2014
    #4
  5. N0sferatu66
    N0sferatu66 Guest
    bas epidemic. You have tested that many xbox's?

    I really hope they at least fix it today or tomorrow...
     
    N0sferatu66, Aug 20, 2014
    #5
  6. bas Epidemic
    bas Epidemic Guest
    Yeah, I had a lot of resources on Monday to test a bunch of stuff.
     
    bas Epidemic, Aug 20, 2014
    #6
  7. Hey, guys! I'm sorry to see that you're affected by this error! We suggest taking the console back to the retailer for an exchange. If that one doesn't work, then please set up a repair through us. You can do so by using either the Online
    Service Center
    or by contacting support. We appreciate your patience and understanding!
     
    Misses Quinzel, Aug 20, 2014
    #7
  8. Bucktholomew
    Bucktholomew Guest

    Error: Not being able to read disc's info! Please read.

    Just got of the phone with a support tech . I am currently installing the update on console number 4 im hoping this one will work. He told me that if you cannot exchange the console to use this:

    support.xbox.com/.../offline-system-update-diagnostic-tool

    And apparently that will also fix the bugged os from the previous update. I do not know for sure if this just another bs statement or not.When i asked him why they didnt just post that in the forums for people as a solution he said oh ya good point we will
    look into it . They also offered me 3 months gold for compensation. Nowhere near enough for the headache if you ask me but anyways. If this time around it does not work for me i will try that option you need a 2gb flash drive for this to work. If not then
    it will be money back. Im hoping this last console exchange and update right now will be the working update. Ill keep everyone posted.
     
    Bucktholomew, Aug 20, 2014
    #8
  9. bas Epidemic
    bas Epidemic Guest
    @Misses Quinzel I have been through 12 Xbox One's in 3 days so I would like to have it fixed not be told to return it to get another broken one.
     
    bas Epidemic, Aug 20, 2014
    #9
  10. Bucktholomew
    Bucktholomew Guest
    Using the 4th console finally fixed it for me now i still cant play because i have to wait 8 million hours to install all the apps and games i want to use...uggg im not really impressed with this thing so far man. Might have to just move on. I mean really
    4 days now finally got the bug fixed and i still cant play .Why does everything need to be installed should be able to toss a cd in and play like the 360.
     
    Bucktholomew, Oct 31, 2018
    #10
  11. bas Epidemic Win User

    Error: Not being able to read disc's info! Please read.

    Yeah, I had a lot of resources on Monday to test a bunch of stuff.
  12. Bucktholomew Win User

    Error: Not being able to read disc's info! Please read.

    Using the 4th console finally fixed it for me now i still cant play because i have to wait 8 million hours to install all the apps and games i want to use...uggg im not really impressed with this thing so far man. Might have to just move on. I mean really
    4 days now finally got the bug fixed and i still cant play .Why does everything need to be installed should be able to toss a cd in and play like the 360.
  13. bas Epidemic Win User

    Error: Not being able to read disc's info! Please read.

    @Misses Quinzel I have been through 12 Xbox One's in 3 days so I would like to have it fixed not be told to return it to get another broken one.
  14. Misses Quinzel Win User

    Error: Not being able to read disc's info! Please read.

    Hey, guys! I'm sorry to see that you're affected by this error! We suggest taking the console back to the retailer for an exchange. If that one doesn't work, then please set up a repair through us. You can do so by using either the Online
    Service Center
    or by contacting support. We appreciate your patience and understanding!
  15. N0sferatu66 Win User

    Error: Not being able to read disc's info! Please read.

    bas epidemic. You have tested that many xbox's?

    I really hope they at least fix it today or tomorrow...
Thema:

Error: Not being able to read disc's info! Please read.

Loading...
  1. Error: Not being able to read disc's info! Please read. - Similar Threads - Error being able

  2. Redeeming a code region error, while being in the same region.

    in XBoX on Windows
    Redeeming a code region error, while being in the same region.: Greetings, So yesterday I've purchased a game as a gift for a friend. We live a few blocks away from each other and I've decided to make a little gift. All was great until the region blocked...
  3. I believe we are being billed twice in error for XBox live

    in XBoX Accessibility
    I believe we are being billed twice in error for XBox live: Who do I contact to discuss that we are being billed twice for XBox live? 109fa3af-a487-4a45-a4be-d264df4f1343
  4. Any help w/ error code FH202 AFTER being able to play for past week?

    in XBoX Games and Apps
    Any help w/ error code FH202 AFTER being able to play for past week?: Hey guys, so I got this error code only AFTER being able to play the game since early access on my laptop. I'm running a GTX 950M & Intel I7 6700HQ 2.6ghz which has been perfectly able to run game...
  5. Xbox has been giving people error code 0x838A05DD on the 360 For years now, its being ...

    in XBoX on Consoles
    Xbox has been giving people error code 0x838A05DD on the 360 For years now, its being ...: Only two people have taken the time out of there day to report error code 0x838A05DD on the forums, but i susspect Much more people have gotten it. I am the third person to report this. This...
  6. Support. At Least Acknowledge These Error Codes Are Being Looked Into

    in XBoX on Consoles
    Support. At Least Acknowledge These Error Codes Are Being Looked Into: I paid €450 for the Xbox One X and am one of many contributing to its launch success and company profit. At least have the courtesy to respond to your customers even if it's to say the errors are...
  7. error code 0x8027025a (too long to respond) being cause by external drive

    in XBoX on Consoles
    error code 0x8027025a (too long to respond) being cause by external drive: Hello, For the past several hours I have experienced severe issues with getting even basic functions on my xbox 1 to work. I keep getting the error code 0x8027025a with a message about programs...
  8. error codes not working, being billed for xbox live multiple times

    in XBoX on Consoles
    error codes not working, being billed for xbox live multiple times: Hi there, we just started a childs account and now we keep getting errors everytime we log on. It keeps saying something went wrong, gives me an error code and it does not work when you go to...
  9. I'm tired of not being able to redeem my Xbox Gold prepaid code for Xbox One (Error: XBOS1005)

    in XBoX on Consoles
    I'm tired of not being able to redeem my Xbox Gold prepaid code for Xbox One (Error: XBOS1005): I need help urgently; How the heck can I redeem the Xbox Gold 12-month subscription code? I've tried all forms, changing my account region, Xbox region, trading the code from the console and from...
  10. I have the problem of not being able to connect to Xbox Live, error code 8015190A and ...

    in XBoX on Consoles
    I have the problem of not being able to connect to Xbox Live, error code 8015190A and ...: Good morning, as I commented I have the problem of not being able to connect to Xbox Live, and apply the solutions on the page and none helped me, the error code is 8015190A, I hope to have your...