Error on trying to install Hello Neighbor on Gamepass

Discus and support Error on trying to install Hello Neighbor on Gamepass in XBoX Games and Apps to solve the problem; When I try to install Hello Neighbor on Game Pass, an error appears (0x803f8001), and with the other games, this doesn't happen, they install normally.... Discussion in 'XBoX Games and Apps' started by Lukaiz, Oct 7, 2019.

  1. Lukaiz
    Lukaiz Guest

    Error on trying to install Hello Neighbor on Gamepass


    When I try to install Hello Neighbor on Game Pass, an error appears (0x803f8001), and with the other games, this doesn't happen, they install normally.

    Can someone help me?

    :)
     
    Lukaiz, Oct 7, 2019
    #1
  2. G v zauBerBerg Win User

    Error on trying to install Hello Neighbor on Gamepass

    Hello again,

    so on the Computer .. hmmmn there are many ways why an "XBOX game" in the "BETA game pass" doesn't work ;-)

    Let us start with the basics

    Please check if all Windows updates are installed - please check this also via the Store APP!

    The most important are the 4 XBOX services (XblGameSave, XboxNetApiSvc, XboxGipSvc, XblAuthManager)- so when you start the game bar (WIN+G), will you be logged in correctly here?

    If you are wirelessly connected to the Internet, have you tried if it works better by cable (RJ45)!

    Check also your account Information at https://account.microsoft.com/ (fill out everything maybe a child account avoid you to install this or a wrong Region)

    If you only try to install it via the Games pass APP - try it also via
    the 'Xbox Companion App' or directly the "Store APP".

    Some games need to be installed on the system disk (C:)

    Next Level:

    Is the Xbox Live server connection blocked on Windows 10??

    And please before trying a clean boot on the Computer: Keep us informed what happen maybe
    we see something else.

    Hope this helps
  3. Lukaiz Win User

    Error on trying to install Hello Neighbor on Gamepass

    Hi!

    I tried this but didn't work.

    The error occurs when I try to instal in Xbox(Beta), PC.

    My Game Pass was payed, and the account is the same as the store's.

    Specs:

    Intel Core i5 2400

    GTX 1050ti

    8 gb ram
  4. choppyseize Win User

    Error on trying to install Hello Neighbor on Gamepass

    If it's on Xbox you may have a corrupted download. The best way to resolve that is to uninstall everything that's downloaded so far. Then clear local saved games (don't worry you won't lose anything it's all saved to the cloud) Then try clearing the MAC
    address too before installing again.
  5. G v zauBerBerg Win User

    Error on trying to install Hello Neighbor on Gamepass

    Hi Lukaiz,

    sorry to hear. But to help is a bit tricky. We need more informatione. If this happend on the console

    take a look here


    But if this happen on a Computer to fix the error, press the [Win] + [R] keys on your keyboard at the same time, enter WSReset, and confirm with [Return].

    This should reset the Microsoft Store cache and make the app easy to install.

    If that didn't help, type "cmd" in the Windows search box, right-click the command prompt, and select Run as Administrator.

    Now, type the command "PowerShell -ExecutionPolicy Unrestricted -Command" & .$manifest = (Get-AppxPackage Microsoft.WindowsStore). InstallLocation + ''AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode register $manifest.

    Hope this helps, please send us more information
  6. XBF Jasmine Z Win User

    Hello Neighbor for Windows 10 PC

    Hi Jace,

    Thanks for reaching out! We went ahead and split your comment from:
    "Hello Neighbor for Windows 10 PC".
    To troubleshoot issues like this one, try installing the

    Xbox Beta Application
    to verify if the application is causing the sign-in errors. The application will install as normal, once installed, attempt to play Hello Neighbor and see if it still throws the error.

    Also, if that does not work then try to perform a clean
    boot
    , this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in
    Windows 10. After trying these steps, restart both the pc and Xbox One X.

    I hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help!
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Error on trying to install Hello Neighbor on Gamepass

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