error or damage of my console system

Discus and support error or damage of my console system in XBoX on Consoles to solve the problem; I have not been a year with my console but I got the best out of it playing daily and for a long time but last night I was playing and at the time of... Discussion in 'XBoX on Consoles' started by �� Uriel ��F, Jul 12, 2019.

  1. error or damage of my console system


    I have not been a year with my console but I got the best out of it playing daily and for a long time but last night I was playing and at the time of going to the menu the interface appeared to me normar
    and when I wanted to go down I did not it left like it was working at the time of downloading but it is not the control since even from the Xbox application with the virtual control they give you it is locked in the same way and I do not know what to do it
    is worth mentioning that you already disconnect the console from the power supply and clear your cache
    error or damage of my console system [​IMG]


    :)
     
    �� Uriel ��F, Jul 12, 2019
    #1
  2. XBF Chris J Win User

    error or damage of my console system

    Hello Uriel,

    Thank you for posting here on the Xbox forums. Can you explain this issue in more detail? Are you not able to navigate the Guide menu you have in that picture? Have you tested different controllers?

    Does this happen on the home screen as well? Does this issue happen in-game as well? Are there any troubleshooting steps you have tried other than restarting your console?

    Let us know these details, and we will be happy to help you out.
  3. XBF Brad A Win User

    error or damage of my console system

    Hi Uriel,

    Thanks for the update. If you are having issues navigating and such, we recommend a

    soft factory reset
    . This will update/fix any system files that may be corrupt. make sure you know the log in information for your account as it will remove it. It will not however delete save data as it is saved to the cloud if connected to the internet.

    Thanks,

    Brad
  4. �� Uriel ��F Win User

    error or damage of my console system

    if I can play and everything but at the time of going to the menu does not let me download the photo is that of my applications and does not happen I do not know if it is an error but that happens to me if I already deleted the cahe and everything but I
    keep coming up problem and the controls I only have 2 one that no longer serves and another with which I playhttps://youtu.be/xO_ITcHhh2M
  5. Syriel Win User

    Can't play most of my downloaded games or Netflix

    E67 indicates a hard drive error. You may have damaged your hard drive when you dropped the system.
  6. Zero Jehuty Win User

    Issues

    Heya,

    I looked up that error code and it seems that is a issue with the system reading the disk. Please make sure the disk is not damage.
Thema:

error or damage of my console system

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