ESO Plus

Discus and support ESO Plus in XBoX Games and Apps to solve the problem; Hey guys, i paid for Eso Plus but my membership is inactive, but i will not pay again for ESO Plus. Does somebody has an idea?... Discussion in 'XBoX Games and Apps' started by NeKod3, Aug 9, 2017.

  1. NeKod3
    NeKod3 Guest

    ESO Plus


    Hey guys, i paid for Eso Plus but my membership is inactive, but i will not pay again for ESO Plus.

    Does somebody has an idea?

    :)
     
    NeKod3, Aug 9, 2017
    #1
  2. Mister Maka
    Mister Maka Guest
    Eso plus

    Heya iiPinkBunni.

    Definitely understand the frustrations with this. Sounds like there may have been some confusion with this. For subscription issues such as this Phone/Chat support will be able to best help out. To check, did Bethesda recommend a refund on the subscription
    and then a repurchase?
     
    Mister Maka, Aug 9, 2017
    #2
  3. ESO plus.

    I have ESO Plus. I didn't get my monthly 1500 crowns. Checked to make sure I still had it and my account says it is paid for the month (until 10AUG) Still no crowns. Curious if anyone else has had this issue.
     
    ArkaneKnight13, Aug 9, 2017
    #3
  4. ESO Plus

    Hey there NeKod3,

    You'll want to reach out to our chat/phone teams for a closer look at any billing issues. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Aug 9, 2017
    #4
  5. there is an issue and you are not the only one on Xbox with the problem. This is day 2 for me and the only part that seems to be working is my craft bag. I can't travel to the DLC wayshrines
     
    Sassy Cat Six, Aug 9, 2017
    #5
  6. Jake2259
    Jake2259 Guest
    This question might also be better addressed to the zenimax support rather than microsoft support
     
    Jake2259, Oct 21, 2017
    #6
  7. my usual recurring bill date was the the 20th of every month

    it just happened to me (12/26-12/27) and Microsoft support cancelled my subscription for me and i paid for a new one -_-, though i showed them pictures that it was withdrawn from account earlier this month, they said it hadn't been completed on their end,
    which is weird as i had eso plus on the days following the transaction 21st-24th this month . They did tell me i could show my bank images of my orders page where it said the transaction was pending and reference the SR: # and that they would delete or refund
    me the amount... I'll be going to my bank tomorrow to see if this is true otherwise i'll be back in Microsoft support for a refund or credit me a month for having me repurchase a subscription in the same month...
     
    Thunders Greed, Nov 2, 2018
    #7
  8. Mister Maka Win User

    Eso plus

    Heya iiPinkBunni.

    Definitely understand the frustrations with this. Sounds like there may have been some confusion with this. For subscription issues such as this Phone/Chat support will be able to best help out. To check, did Bethesda recommend a refund on the subscription
    and then a repurchase?
  9. Jake2259 Win User

    ESO Plus

    This question might also be better addressed to the zenimax support rather than microsoft support
  10. Sassy Cat Six Win User

    ESO Plus

    there is an issue and you are not the only one on Xbox with the problem. This is day 2 for me and the only part that seems to be working is my craft bag. I can't travel to the DLC wayshrines
  11. Mister Mascot Win User

    ESO Plus

    Hey there NeKod3,

    You'll want to reach out to our chat/phone teams for a closer look at any billing issues. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  12. XIX Plague Win User

    ESO plus.

    I have the same problem. Its why i cancelled my subscription
Thema:

ESO Plus

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