External hard drive is not detected

Discus and support External hard drive is not detected in XBoX on Consoles to solve the problem; My console is xbox one and device is up-to date with no pending updates to be installed. I have western digital hard drive with 1TB size. The... Discussion in 'XBoX on Consoles' started by DeepakAchar, Sep 22, 2019.

  1. DeepakAchar
    DeepakAchar Guest

    External hard drive is not detected


    My console is xbox one and device is up-to date with no pending updates to be installed. I have western digital hard drive with 1TB size. The connecting USB cable is 3.0.

    My console is not detecting external storage device. Before writing here, i did browse for solution and there was an option to un-check setting "turn off external device when console is off". I tried that but no smile.

    Please help me to connect my external device and browse the contents on my console.

    Note : i do not want to extend console storage with external hard drive.

    :)
     
    DeepakAchar, Sep 22, 2019
    #1
  2. gds1972 Win User

    External hard drive not formatting on Xbox One

  3. smw007 Win User

    External hard drive malfunction

    Is your console an Xbox 360 or Xbox One ?

    Double check if the external hard drive is actually being detected, sometimes the USB connection might be loose. If the external hard drive is not detected, turn off the console

    and then double check the USB connector is firmly plugged in, then turn console back on and see if external hard drive appears.

    Also another thing to check... some brands of external hard drive have a power light when turned on. Check if the power light is on.
  4. XBF Crystal P Win User

    xbox one not recognising my hard drive

    Hi there agentdutywars17,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox console detecting the external hard drive. I recommend to try the following:

    • Troubleshoot external storage detection on Xbox One
    • Try a different port on the Xbox console
    • Try using another cable that connects from your external hard drive to your Xbox console
    • Try a different external hard drive to help isolate the issue between the Xbox or the hard drive

    Give this a try and let us know the results.
  5. XBF Brad A Win User

    Problemas con disco externo[Translation-Problems with external disk]

    Hello Edward,

    Thanks for the replies. We recommend trying to format the external hard drive on a PC. Make sure to format to NTFS. Also here is a guide for issues

    detecting external hard drive
    . If the hard drive is not compatible with the console it will read it as a media device no matter the format.

    Thanks,

    Brad
  6. Linkin Jon Win User

    Xbox One no longer recognizes my external hard drive's media content after the update

    I have the same issue. does not detect any external hard drives. only device it seems to detect was the controller.
Thema:

External hard drive is not detected

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