External Hard Drive not access content

Discus and support External Hard Drive not access content in XBoX on Consoles to solve the problem; After an update (Aug 2019) my Xbox One stopped showing my ext hard drive. I could move it to another USB port and I could see the content but it would... Discussion in 'XBoX on Consoles' started by RegTviol8r, Aug 18, 2019.

  1. RegTviol8r
    RegTviol8r Guest

    External Hard Drive not access content


    After an update (Aug 2019) my Xbox One stopped showing my ext hard drive. I could move it to another USB port and I could see the content but it would not access the content. I tried all the power settings that were recommended but when I log in it is
    a 50/50 chance that my hard drive will get recognized. I never can access the games though. I know this last update changes some power on options (Energy Saver vs Quick access). Not sure if that is the issue but wondering if others have this issue. The
    ext drive I use is a WD Passport Ultra 1TB and it worked for years without any issues.

    :)
     
    RegTviol8r, Aug 18, 2019
    #1
  2. xxxDUNKaTRONxxx Win User

    External Hard Drive not access content

    Pretty sure it was the update. I have two 5tb hard drives and my xbox one x and both xbox one s don't recognize the hard drives now.
  3. RegTviol8r Win User

    External Hard Drive not access content

    XBF Brad,

    I have tried to transfer games to the ext drive and from the ext drive and it just clocks and sits at 0% completed. I can delete games from the ext drive but I can't add games to it. Finally I just decided to try and format the ext drive to and it just
    clocked and never formatted the drive.
  4. Njal the Blue Win User

    External Hard Drive not access content

  5. {Parity} Win User

    External Hard Drive not access content

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  6. Frank Moses Win User

    External Hard Drive not access content

    WD Passport is what I have for videos and stuff. Sometimes they just go crazy. Try plugging it in to a PC and see of it says the drive has an error. Also, try the WD website and see if there's a way to test it and see what's going on. They have several
    downloads,to my recollection.
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External Hard Drive not access content

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