External Hard drive problem

Discus and support External Hard drive problem in XBoX on Consoles to solve the problem; I have had this issue for ages. I cannot find any helpful answers on the support pages or the internet, I can't even talk to real agents about this... Discussion in 'XBoX on Consoles' started by Joe1432, Feb 4, 2020.

  1. Joe1432
    Joe1432 Guest

    External Hard drive problem


    I have had this issue for ages. I cannot find any helpful answers on the support pages or the internet, I can't even talk to real agents about this issue.

    So I've had a 1Tb external hard drive for my Xbox one to help with my storage. It worked well for a few months, until I wanted to reformat it to store media such as game clips and screenshots instead of Games and Apps. I did the process on my PC, formatting
    it to NTFS, and yes, it is USB 3.0, So it meets all the requirements, right?

    When I plugged it into my Xbox one, I got the pop-up on my screen asking me if I want to format it for Xbox one to store Games and Apps, or just use it for media such as game clips and screenshots. I chose 'use it for media' and then the pop-up went away.
    I noticed that the external hard drive didn't appear under the "Manage storage" section. I then went to game clip settings and I went to change the game clip save location to "External" but there was not an option for it, only "Internal", meaning that my external
    hard drive just is not being read? Even though it came up as an available hard drive to format? I tried plugging it back into my PC and it is still formatted as NTFS and works as normal, I've tried all sorts of resets etc and it still doesn't appear on my
    Xbox.

    Please, I've had this issue for so long, any help would be greatly appreciated.

    :)
     
    Joe1432, Feb 4, 2020
    #1
  2. Dirty Loco Win User

    wow

    Use an external hard drive. Next problem?
  3. XBF Crystal P Win User

    Memoria esterna non rilevata e il controller non risponde ai comandi [Translation - External memory is not detected and the controller does not respond to commands]

    Hi there,

    Thanks for the reply. I'm sorry to hear that the issue is persistent on the External Hard Drive.

    Have you tried connecting the hard drive to a PC?

    Does the PC recognize the external hard drive?

    Does the external hard drive meet the specifications for the Xbox One?

    If the problem persists, I recommend to try a different external hard drive on the Xbox if possible. One thing we want to make sure, Are the ports on the Xbox One functioning?

    Let us know.
  4. ApocalypseXpony Win User

    My games wont download it keeps saying installation stopped

    if you use a External hard drive, I had this same problem and after weeks of frustration figured out the hard drive was causing the problem
  5. Lucian Ferast Win User

    Dashboard Background Freezing

    Hey, does the problem still occur with an external hard drive/alternate hard drive to the one you have now?
  6. VecaisVaskis Win User

    Xbox Game Pass PC error 0x8007001f when installing games

    Hi, sorry for that issue, the problem is the external hard drive, for some reason (I don't know why), the games that require Administrator approval have issue on external drive.
    Thanks for the answer. External hard drive it is not the problem in my case. While trying to find a solution to this Xbox Game pass for PC / Windows Store error I did reinstall Windows 10 on my iMac's internal hard drive. The problem with error 0x8007001f
    persists even when Windows 10 is installed on the internal hard drive.
Thema:

External Hard drive problem

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