External hard drive (USB powered) turns on and off when Xbox Series X is turned off

Discus and support External hard drive (USB powered) turns on and off when Xbox Series X is turned off in XboX Insiders to solve the problem; Its really annoying and the hard drive is getting used when it shouldn't be. We already checked the box that says turn off external drive when powered... Discussion in 'XboX Insiders' started by /u/Infamous_Try_3257, Oct 12, 2021.

  1. External hard drive (USB powered) turns on and off when Xbox Series X is turned off


    Its really annoying and the hard drive is getting used when it shouldn't be. We already checked the box that says turn off external drive when powered off.

    We searched on some forums and can't find any resolution. Does anyone have any ideas please?

    Thanks

    submitted by /u/Infamous_Try_3257
    [link] [comments]
     
    /u/Infamous_Try_3257, Oct 12, 2021
    #1
  2. smw007 Win User

    External hard drive malfunction

    Is your console an Xbox 360 or Xbox One ?

    Double check if the external hard drive is actually being detected, sometimes the USB connection might be loose. If the external hard drive is not detected, turn off the console

    and then double check the USB connector is firmly plugged in, then turn console back on and see if external hard drive appears.

    Also another thing to check... some brands of external hard drive have a power light when turned on. Check if the power light is on.
  3. BreenX Win User

    Game updates downloading only on default drive not the drive the game resides on

    Hey, thanks for reaching out! Well, firstly, I have plenty of room on all of my drives, soooooooooooooo that is not a factor. I have my Xbox One X set to stand by as my power setting. And I do have my external drives set to turn off when my Xbox is turned
    off. The "When Xbox is off, turn off the storage" is chosen in my settings. And I have my default drive as my external WD 4TB. With all that said, my Xbox is not choosing where a file is already sitting. And my
    Xbox sees all of my drives all of the time.

    I will try the "When Xbox is off, turn off the storage" as unchecked. Maybe that will make a difference . . . but if my default drive is an external drive . . . . and games are downloading there, new and updates . . . . . and "When Xbox is off, turn off
    the storage" is checked . . . why would anything still be put there if "When Xbox is off, turn off the storage" it's off . .. . . ? I do understand the instructions, but as to what that means as far as "when xbox is this, external drives will do this" setting
    it's hard to differentiate. Because you have the xbox that can be completely shut down vs. stand by, and how does those settings inform the "When Xbox is off, turn off the storage" setting. You tell me.

    Thanks

    B
  4. Jurgen1488 Win User

    Xbox One X - USB-powered external drive always on!

    Hi there,

    Ok read a ton of similar threads but most official microsoft answers thus far seem to either side-step or avoid answering some not quite so direct questions, so I thought I'd ask a bullet proof question....

    Console: XBox One X

    External Drive: Startech S251BMU313 USB 3.1 external 2.5" enclosure containing a Seagate 1TB hybrid ST1000LX015 drive.

    Power settings: set to Full Shutdown.

    I've even gone into setting to force a full-shutdown to force this.

    Problem..... The external drive NEVER turns off, it's always on, always spinning DESPITE system being set to full off.

    No matter what I do I have to physically disconnect the drive from the Xbox in order to switch it off.

    I work in the IT field and a tiny little 2.5" consumer hard drive is NOT suitable for an "always-on" environment, this isn't a hardened industrial-use drive like a Seagate IronWolf, it's domestic.

    Please tell me what setting I need to change to power off this USB-powered external drive.

    Before you say it.... I am NOT using power-saving mode, I have tried this which enables the "provide power to external drives" option and BOTH still leave the drive powered up. I'm using the FULL Shutdown option and still the external drive is foeced to
    spin 24/7.
    Yes, since you have set up the power settings to keep the storage on, it's because you have everything up-to-date whenever you turn on the console when this turns off so everything should be fine and it should go set to turn off USB.
  5. MarsNeedsTacos Win User

    Keep getting 'took too long to start' errors

    The Xbox One X and S have the same operating system, so don't worry about that. Is this an external drive or the internal drive? If it's external change the power management settings to not turn off power to storage when the system sleeps. Some external
    drives don't cope well with power state changes.
  6. onyxishere Win User

    Xbox One downloading while off/instant-on

    Are you using an external hard drive? Have you set that to turn off when the console is powered down? If so, that may be the issue.
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External hard drive (USB powered) turns on and off when Xbox Series X is turned off

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