External Storage Not Able To Download/Update

Discus and support External Storage Not Able To Download/Update in XBoX on Consoles to solve the problem; Hi, I have an external storage device that connects to the left side of my xbox, kind of hangs to the side as if its another part of my xbox. I can... Discussion in 'XBoX on Consoles' started by Thee Kidd Flash, Mar 25, 2020.

  1. External Storage Not Able To Download/Update


    Hi,

    I have an external storage device that connects to the left side of my xbox, kind of hangs to the side as if its another part of my xbox. I can play games from it that I had once downloaded, but I can no longer download or updated anything on that storage
    device. I do not believe it is the storage device though. I believe it may be the USB port, or something internally wrong with my xbox, or just some weird thing that is going to drive me insane. When I try to update/install anything, it starts, but never really
    starts. Then I get a little great box at the bottom of my screen that says "External Storage Ready" then almost immediately after says "Update/Installation Cancelled" & will repeat over and over again until it inevitably stops attempting. I have tried disconnecting
    it and reconnecting it, I cannot switch USB ports as the external storage device is meant to stick off the side & connect to the side USB port, I have tried the hard reboot of my xbox, unplugging it and letting it sit for awhile, basically the whole 9 yards.
    I do not have any other ideas, I cannot afford a new xbox, heck I can't afford a new external storage device. I cannot lose my saved data, I have spent way too much money on games. Please help. I am a broke college kid who cannot play the new WarZone game
    with my roommates/friends while I am quarantined because of the Virus.

    Thanks, Lucas.

    :)
     
    Thee Kidd Flash, Mar 25, 2020
    #1
  2. SeaOfSelena Win User

    External Storage Not Able To Download/Update

  3. Thee Kidd Flash Win User

    External Storage Not Able To Download/Update

    Yes.

    I click on the certain game when it "Cancel's Installation/Update" and I get error code : 0x800701b1

    Which is an error code that I can not find.
  4. maxen Win User

    Req - Xbox One Offline Update

    You are not able to transfer game installations via USB. At present the Xbox One does not support any form of external storage.

    I'm fairly sure you cannot download the system update either, and you will need to download these separately through the consoles. There's a diagnostic tool for the update which can be downloaded, but I think it is just that and not the update itself. So
    download via consoles it is.
  5. NonSportsGirl Win User

    Xbox 360 slim 4GB and Kingston Datatraveler G4 32GB

    I'd wait a bit for the current preview update to go live for everyone.

    You'll then be able to use external hard drives of 2tb in size. Not only that, since the 360 supports two external devices, you'd be able to get 4tb of external storage in play.
  6. Mister Quasar Win User

    Downloading Updates onto USB

    Thanks for clarifying that!

    If you head to Settings>System>Storage on the console, and make sure that the external hard drive is set as the default download location for the console, do you see any difference if you try the update again after that?

    If you're still seeing trouble with the external set as the default download location, try transferring some of the content installed on the internal drive to the external drive to make space for the updates on the internal drive, and let us know if you're
    able to access GTA online with the update installed to the internal drive.
Thema:

External Storage Not Able To Download/Update

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