Failed To Sync World Data - Minecraft

Discus and support Failed To Sync World Data - Minecraft in XBoX Games and Apps to solve the problem; I was having trouble with my Xbox One and contacted their support to try and fix a microphone issue. They told me to perform a "Reset and keep my games... Discussion in 'XBoX Games and Apps' started by Frosty_T_Snowman, May 12, 2019.

  1. Failed To Sync World Data - Minecraft


    I was having trouble with my Xbox One and contacted their support to try and fix a microphone issue. They told me to perform a "Reset and keep my games & apps". Since then, now I've re-enabled all our
    accounts, 2 of my worlds on Minecraft say (following an attempt to sync them) "The world is not fully synced or has been corrupted. Try playing the world on a console where it's in a good state and try migrating it again." How can I retrieve these 2 worlds?

    I've tried:

    - Performing a power cycle - did not resolve issue

    - Deleting my profile from xbox and signing back in - did not resolve issue

    - Clearing local saved games - did not resolve issue

    - Reset and keep my games & apps - caused the issue, I'm reluctant to try that again!

    I've seen other suggestions about uninstalling Minecraft and re-installing it, but I don't want to cause further issues and the reports seem to indicate that doesn't work anyway.

    What can I do?!

    I've contacted Mojang support and waited a month to be told:

    Code:
    First of all, I'd like to apologize for the late reply due to our backlog. 
    
    I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team.
    
    If you're having trouble with the PC/Java edition of Minecraft, you may want to visit our list of resources at https://help.mojang.com/customer/portal/articles/1175661, which contain a community help chat,
    forums, and a crash lookup tool.
    
    For all other Minecraft editions and Mojang games, please visit https://help.mojang.com/customer/portal/articles/364794.
    At a loss o know what to do... I know now I should have backed up the worlds and made copies so please don't just comment about what a noob I am!!!
    :)
     
    Frosty_T_Snowman, May 12, 2019
    #1
  2. XBF Crystal P Win User

    Minecraft failed to sync world data

    Hey there!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day!
  3. XBF Diego M Win User

    Minecraft failed to sync world data

    Hi there,

    Unfortunately that world may not have saved properly prior to the reset and is essentially lost since the data on the cloud seems to be corrupted.

    The best thing to try now is ask a Mojang representative what they suggest to do with corrupted or lost worlds after trying all of the troubleshooting steps made available.

    https://help.mojang.com/

    https://twitter.com/Mojang/lists/mojang-help
  4. XBF Javier R Win User

    Minecraft failed to sync world data

    Hello there,

    We understand that you have upon resetting the console experienced saved data missing, specifically this one world, for Minecraft on your Xbox One device.

    There is way to recuperate saved data, and this involves the Xbox One cloud saves:

    To use cloud storage for your saved games, you need:

    • An Xbox Live Gold subscription
    • A console connected to the Xbox Live service
    • 514 megabytes (MB) of storage space on your console (local cache)

    In order to get to these cloud saves, you would need to go into your settings, find
    system and then storage. Within storage, select clear local saved games to effectively use the cloud saves instead of data on the console that may be corrupt.

    Try this and let us know if this works.

    Best wishes!
  5. XBF Crystal P Win User

    Minecraft failed to sync world data

    Hi
    SicKi11z77,

    Thanks for reaching out! We went ahead and
    split
    your thread to help you resolve this issue with not being able to sync world data. Thanks for providing details concerning the issue and any troubleshooting steps (if any) you’ve
    tried so far. That will allow us totailor our support specifically to you!

    Thanks and we hope to hear back :)
  6. XBF Eladio M Win User

    Failed To Sync World Data - Minecraft

    Hey Frosty_T_Snowman

    Thank you so much for taking the time to post this on the Xbox Forums.

    In regards to Xbox Forums Ambassador
    BarrelBurrito01
    , This will not negatively impact any of you other games. A MAC address is the physical address of the console and can be added to your list of trusted devices on your router user interface, to make sure
    its one of the only devices that can connect to the network using that router.

    The Xbox One console has the ability to use an alternate MAC address for connecting to a network, by using the MAC of a device that is already on the network. This spoofs your console so you network believes that its a phone or other device that is already
    connected to the network.

    In this instance, if you are not using an alternate MAC address, It just simply restarts the network hardware on your console.

    I do believe that this is a network connectivity issue. If this does not work for you, I'd like to see if you can try connecting to a different network, or perhaps using a hotspot momentarily to just sync your worlds and then connecting to your home network
    once more.

    Give this a go and let us know your results!
Thema:

Failed To Sync World Data - Minecraft

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