Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate`

Discus and support Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate` in XBoX Sales and Promo to solve the problem; Hoje tentei subscrever ao novo método de jogo online da Microsoft Xbox game pass ultimate. Em Abril este ano, subscrevi a ao Xbox gold durante 1 mês,... Discussion in 'XBoX Sales and Promo' started by Ngamer05, Jun 23, 2019.

  1. Ngamer05
    Ngamer05 Guest

    Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate`


    Hoje tentei subscrever ao novo método de jogo online da Microsoft Xbox game pass ultimate. Em Abril este ano, subscrevi a ao Xbox gold durante 1 mês, mas com um cartão de compra única que expirou assim que realizei o pagamento. Quando expirou o prazo da
    subscrição, fui confrontado pela Microsoft que tinha ativado a renovação mensal automática da subscrição, ato que não realizei, pelo que parece que a Microsoft automaticamente presume que eu o queria fazer. Como não necessitei mais do serviço, não realizei
    mais nenhum ato sobre o assunto. Hoje (20 de Junho) decidi subscrever ao Xbox game pass ultimate, onde introduzi outro cartão de compra única como método de pagamento. Quando finalizei o processo de subscrição, fui comfronado com esta mensagem da Microsoft
    na fotografia em anexo. Se alguém me conseguisse ajudar neste problema ficaria muito grato. Obrigado

    [Translate by Mod]

    Today I tried to subscribe to the new online game method of Microsoft Xbox game pass Ultimate.

    Last month this year, I subscribed to Xbox Gold for 1 month, but with a unique purchase card that expired as soon as I made the payment. When the deadline for the subscription expired, I was confronted by Microsoft that had activated the automatic monthly renewal
    of the subscription, which I did not do, so it seems that Microsoft automatically assumes that I wanted to do it. As I no longer needed the service, I did not perform any more acts on the subject. Today (June 20) I decided to subscribe to Xbox game Pass Ultimate,
    where I introduced another single purchase card as a payment method. When I finished the subscription process, I was fronted with this message from Microsoft in the attached photo. If anyone could help me with this problem, I'd be grateful. Thank you


    Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate` [​IMG]


    :)
     
    Ngamer05, Jun 23, 2019
    #1
  2. XBF Felixx P Win User

    Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate`

    Hello Ngamer05!

    Thanks for reaching out to Xbox forums support.

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account, subscriptions and see what might be causing that issue.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  3. Ngamer05 Win User

    Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate`

    Hi. Tank you for your help. I chatted with a very nice guy from Microsoft support and he solved my problem. Tank you
  4. DrifterX22 Win User

    i have lost my gold liciense code

  5. brandontyler Win User

    "This code is not currently supported for conversion to your Xbox Game Pass Ultimate subscription"

    Found some more fine print: "Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console). "
  6. Smwutches Win User

    Problem with the association between Gold and Game Pass Ultimate.

    Unfortunately you would have to purchase gold again if that is what you want. Before purchasing the promotion, you are warned that whatever gold or regular game pass you have on your account will be converted to Ultimate Game Pass and cannot be converted
    back.

    Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).
Thema:

Falha pagamento xbox game pass ultimate [Translate] Failed payment Xbox Game Pass Ultimate`

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